Lin Redd Email & Phone Number

Washington, Dc, Us

Technical expert for PBGC Physical Security program that provides consultation, advice, and recommendations. Maintains a high level of physical security and protection of information for PBGC federal staff and contractors. Conduct surveys and inspections of PBGC facilities for adequacy, efficiency and needed improvements, and develop alternative protective methods including installation of various types of security devices such as door locks, cameras, keypads, and card readers. Develops directives, procedures, and corresponding SOPs.Operate Bosch Visitor Management System (BVMS) and SoftwareHouse CCure 9000. Assist other program areas in Workplace Solutions Department such as Facilities and Emergency Management.

Washington Dc-Baltimore Area

Professional organizer that quickly assesses clients needs by offering unique custom solutions to increase productivity and decrease clutter to clients. I develop user-friendly systems for home and office. Expertise in use-friendly solution systems for clients with mental challenges and conditions such as ADD, ADHD, Hoarding, OCD and chronic disorganizing.

Fairfax, Virginia

• Developed and implemented promotional strategies to drive business success and maintain budgetary guidelines. • Exceeded specific team goals and resolved issues by collaborating with staff to share and implement customer service initiatives. • Developed and optimized store schedules to meet expected coverage demands and maintain optimal service levels. • Reorganized sales floor, changing product layout to optimize customer flow and improve product visibility. • Hired, trained and managed team of 15 associates, including evaluating performance and enforcing disciplinary actions. • Delegated work to employees based on shift requirements, individual strengths and unique training. • Analyzed performance data to assess, optimize and elevate operations, targeting current and expected demands. • Conducted 90-Day staff evaluations and determined staff promotions, realignments and reductions in force as necessary. • Proactively identified and solved complex problems that influenced operations management and the business direction. • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service. • Shared product knowledge with customers and made personal recommendations, which boosted upselling and cross-selling. • Established, enforced and updated policies to keep business agile and responsive to changing market conditions.

Washington D.C. Metro Area

As the company's Store Leader in the Washington, D.C. market, I was responsible for leading ModCloth’s store initiatives: paving the way and achieving results in an entrepreneurial fashion, hiring and developing an exemplary store team, driving the business, setting the pace for ModCloth's customer experience, and also challenging my team to meet and exceed established goals. I was accountable for store quarterly planning and budgeting, creating and attaining sales goals, customer acquisition, developing my management staff, monitoring expenses, and P&L. I contributed at a high level to ModCloth's store growth by taking the initiative to create, identify and communicate opportunities proactively. I implemented all store processes, policies, procedures, budgeting needs. By demonstrating good judgement, I inspired my team to tap into their creative minds and collaborate with one another to deliver our community that ultimate brand experience.

Washington D.C. Metro Area

Pop-up shop Guideshop Manager. Coordinates and manages all store operations as well as developing associates to achieve metrics in all areas of the business. I ensure that the store is merchandised to company standards, extraordinary customer service standards are met, providing clear leadership for my team while making sure they are properly trained. I empower and motivate my team to make customer-centric decisions while encouraging their success and advancement within the company through training and development. Working hard with my team to ensure that store and company sales and operations goals are met. Driving results. Forecasting sale volumes. Maximizing profits. Partnering with local business to plan classes and events for mom and children.

Washington D.C. Metro Area

Increased sales by $30,000 within the first six months by employing aggressive selling and customer service tactics. Assisted in creating sales goals and trackers for the company.Responsible for the day-to-day running of the store. I ensured that my store was merchandised to company standards, promotions were accurate, extraordinary customer service standards were met, provided clear leadership for my staff while making sure they were properly trained. I empowered my associates to make customer-centric decisions while encouraging their success and advancement within the company through training and development. I worked hard with my team to ensure that store and company sales and operations goals are met. Drove results. Forecast sale volumes. Maximized profits.

Washington D.C. Metro Area

Managed visual project development from initiation to closure. Ensured visually appealing and brand appropriate displays are created and updated to drive sell through and maximize the business.Partnered with Store Managers to identify and resolve issues in the store, specifically decisions that have an impact on sales and workload.I was responsible for styling and knowing current fashion trends in the industry and how they apply to the brand.Assumed the role of other managers in their absence.Men's specialist specifically for my store. Participated in monthly conference calls with the men's buying team, speaking specifically about the men's business of our store and new product that we may be receiving and how to present it to customers. Constructed weekly men's recap for DM and men's buying team.

Gonzales, La

Experienced with new store openings, my role was responsible for customer focus, which included providing excellent customer service and leading by example. I was responsible for my associates and for providing feedback to other members of the management team, driving and producing results, effective communication, and teamwork, which includes developing partnerships and maintaining a healthy work environment for my team.Evaluated the sales floor and analyzed store reports on a regular basis. Developed strategies that drove results while maintaining presentation integrity. Ensured that visual and merchandise rollouts were completed to company time frames and standards without affecting service and selling. Prioritized workload to maximize efficiency and minimize impact on customer experience.