• Assisted Director and four Relationship Managers with property portfolios of £400m and co-ordinated reduction of debt, minimising loss to the Bank, with the aim to restructure and facilitate complex real estate loan facilities whilst maximising revenue and enhance security. • Managed risks on customer credit accounts and took appropriate action to rectify. • Appointed as complaints champion for Managed Assets to ensure FCA compliant.• Prepared credit applications, assessing rental increase, covenants & comparing accounts.

• Supported four Directors and seven Associate Directors on the High Value team for new business working on niche sectors, Real Estate, Healthcare & Hotels. • Assisted customers with banking; understanding internal processes, issuing facility letters, security instructions to solicitors and valuers. • Assisted with full security review via solicitors on healthcare client for circa £300m.• Involved with treasury fixed libor loans project and developed NEXUS knowledge to become internal NEXUS champion. • Maintained compliance target on annual review process.. Arranged all the corporate Events for the property team which was very enjoyable.

• Transferred to a new area to support the Drawdown team on the key areas of residential, commercial property and development finance.• Worked with a team of 10, assisting with facility letters, instructing security, liaising with Solicitors, valuers and Bank of Scotland 'hunters' out on the field in London and Manchester.

• Worked in key accounts providing customers with fleets of more than 20 cars with quotes, management of fleet, liaising with dealers, brokers and ordering new vehicles for business needs. This was a very enjoyable role with a fantastic team of people.

Employed to cover for PA Executive Assistants and for reception in Civil and Mechanical Engineering departments.