Linsey Ackerman Email & Phone Number

Nashville, TN, US

United States

• I collaboratively led Strategic Planning and headed the Data Strategy departments for a global business unit with annual revenues of $2.5B. I implemented strategic management with a fully aligned and integrated.
• Owned the implementation of the 4 Disciplines of Execution throughout the global organization.
• Championed the implementation of the continuous improvement journey and a sustainable multi-year lean strategy. Educated 130+ leaders and employees in seven countries.
• Successfully planned and executed the Global Leadership Conference that aimed to embed key strategic priorities and enhance leadership skills in the company’s top 100 leaders. Show less

Nashville, Tennessee, United States

• I directly oversaw and led a global team of Strategic Project Managers, Six Sigma Black Belts, Lean Advisors, and Data Scientists. As a strategic partner to executive management, I ensured results were achieved by.
• Navigated the global implementation and execution of Lean and Continuous Improvement throughout the Business Unit.
• Developed, implemented, and embedded Global… Show more I directly oversaw and led a global team of Strategic Project Managers, Six Sigma Black Belts, Lean Advisors, and Data Scientists. As a strategic partner to.
• Developed, implemented, and embedded Global Process Excellence within the Business Unit. Show less

Greater Nashville Area, TN

• I managed, mentored, and coached a team of Six Sigma Black Belts and Project Managers, while monitoring project portfolio health, including cycle time, project benefits, resource utilization, and project.
• Championed the rollout of Continuous Improvement and Lean by developing a comprehensive training… Show more I managed, mentored, and coached a team of Six Sigma Black Belts and Project Managers, while monitoring.
• Championed the rollout of Continuous Improvement and Lean by developing a comprehensive training, reporting, and governance process.
• Led strategic and tactical planning sessions for Executives and their teams by performing gap analyses to identify potential future projects to support the achievement of the strategy.
• Prepared and managed strategic planning meetings, guiding participants through deliberation and decision-making processes on critical success factors defined by senior leadership. Show less

Greater Nashville Area, TN

• I effectively led teams across technical, financial, and business disciplines, focusing on business objectives and tracking progress to ensure milestones were completed on time, within budget, and with the desired.
• Onboarded customers and dealers to the new digital platform, ensuring customer success and satisfaction across the… Show more I effectively led teams across technical, financial, and business disciplines, focusing on.
• Onboarded customers and dealers to the new digital platform, ensuring customer success and satisfaction across the board.
• Directed a global, cross-functional team to develop innovative strategies for supporting business growth. Defined processes and tools for each project, created detailed plans, schedules, and breakdown structures.
• Mitigated risk factors through careful analysis of the current business strategy, anticipating and managing change effectively in rapidly evolving global business environments.
• Managed a key initiative to become the first in the industry to sell equipment online, employing project management and Six Sigma methodologies to deliver 18 work streams on time and under budget.

Nashville, TN

• I guided teams to successful project completions by gathering Voice of Customer feedback, performing statistical analysis, identifying root causes, generating solution ideas, and communicating key recommendations to.
• Closed the most projects by a Black Belt worldwide in 2015, receiving high sponsor satisfaction.
• Completed 17 projects, surpassing the Completed Projects Goal by… Show more I guided teams to successful project completions by gathering Voice of Customer feedback, performing statistical analysis, identifying root.
• Completed 17 projects, surpassing the Completed Projects Goal by over 200%. Key projects included DocuSign e-signature integration, Credit Velocity, CFCA and Credit Teams Merge, and Marketing Leads Process.
• Supported internal departments with strategic planning, facilitation, and ideation sessions.
• Developed and implemented a competition-based initiative to drive innovative solutions. Show less

Nashville, Tennessee, United States

• I effectively managed a global team of five Local Process Owners in gathering and analyzing Competitive Intelligence. I directed the creation and administration of the competitive intelligence program for Insurance.
• Evaluated, compiled, and abstracted intelligence items from public sources for utilization during critical decision-making processes.
• Conducted detailed customer and dealer interviews to gather customer feedback, intelligence, and identify problem areas to fix.

Greater Nashville Area, TN

• I effectively managed a global team of five Local Process Owners in gathering and analyzing Competitive Intelligence. I directed the creation and administration of the competitive intelligence program for Insurance.
• Evaluated, compiled, and abstracted intelligence items from public sources for utilization during critical decision-making processes.
• Conducted detailed customer and dealer interviews to gather customer feedback, intelligence, and identify problem areas to fix.

Greater Nashville Area, TN

• I constructed unique and engaging marketing collateral for dealers and customers. Oversaw the marketing budget and maintained vendor relationships.
• Tracked customer loyalty and collaborated with the business to set loyalty KPIs, resulting in steady year-over-year improvements.
• Developed and facilitated training modules that supported the negotiation and sale of Extended Service Contracts.
• Refined websites, managed direct mail campaigns, and conducted dealer satisfaction and… Show more I constructed unique and engaging marketing collateral for dealers and customers. Oversaw the marketing budget and.
• Refined websites, managed direct mail campaigns, and conducted dealer satisfaction and business unit surveys. Show less

Peoria, Illinois Area

• Led individualized competitive intelligence projects for internal Caterpillar clients while engaging and directing consultants.
• Researched and analyzed competitive subject matter and developed quarterly flash reports for key competitors.
• Responsible for tracking and analyzing 9 machine competitors’ financials in various forms.
• Created and communicated board notes for the Competitive Analysis Group, which are received by the Board of Directors.
• Developed a Career… Show more
• Developed a Career Progression Tool for the department. Show less

Peoria, Illinois Area

• Responsible for managing $101 Million WW CSTG Parts Revenue.
• Lead analyst for the CSTG pricing strategy.
• Performed pricing analysis reviews in conjunction with accounting, economics, engineering, legal, marketing, and product groups. Presented to upper level managers.
• Developed pricing strategies to support sales and financial goals based on analysis of sales forecast and sales history, product quality and availability.

Masters, Economics

Ba, Economics

Activities and Societies: Delta Sigma Pi, Economics Club, Finance / Investments Club, Homecoming Committee ... more that I can't think of.