Stephanie L. Email & Phone Number

Redmond, Washington, Us

I am responsible for spearheading and managing the development and deployment of extensive HRIS initiatives, as well as overseeing the rollout of our global benefits programs. This includes practicing agile project management to ensure efficient process design, seamless system setup, successful project rollouts, and effective change management.

Los Gatos, Ca, Us

I was responsible for managing the technical aspects of the assigned global benefits program priorities and spearheading end-to-end UAT for US and US-aligned global rollouts. The focus was on streamlining operations and ensuring that effective solutions were implemented to elevate employee experience and engagement with WorkForce Software. We successfully went live with the implementation of the WorkForce absence management module in Dec 2024.

Menlo Park, Ca, Us

• Provided daily operation of project management support to XFN project teams and leaders. • Scrum Partner, ran scrum ceremonies and ensured user stories and sprint planning were in order, defined and prioritized to be worked on by respective owners.• Change Management Champion and hosted project retrospective workshops to enhance continuous project delivery.• Hypercare Support Release Partner, reviewed, prioritized, and triaged tasks with the project team to ensure resolution within SLA.• Bridge builder, talent champion, supported global project members in every phase of the project lifecycle to drive overall engagement to deliver results across.• Refined and updated portfolio progress to ensure consistency and clarity for the PMO, project sponsor, XFN stakeholders and partners on project plan, goals, approaches, timelines, milestones, RAID, and (pre)deployment plan.• Successfully launched the Alumni Portal project, resulting in 7,000+ unique logins post go-live, an 89%+ case deflection rate, and 62%+ content consumption. This project was mentioned in the Wall Street Journal.• Oversaw the multiyear enhancement of Salesforce Case Management project, achieved 35%+ efficiency with less maintenance cycles, better quality of case data and insights; saved an average of 15 minutes manual rerouting cases by implementing OmniChannel.• Led the AtPT-SF MuleSoft API integration project for the Engineering team, eliminated manual tiles mapping for the HR Content Services team.• Coordinated with a cross-functional team to launch the People Portal Migration and Redesign project, implementing an ML prediction model for keyword search and incorporating accessible features and design, resulting in 97% content engagement.

• Shared my HR expertise and knowledge guided the non-profits in areas of Hiring, HR Policies, Compliance, Employee Document Management and how to best utilize technology to navigate a hybrid work environment.

Santa Clara, California, Us

• Project Manager for assigned Workday projects, responsible for the project life cycle from initiation, planning, execution, monitoring/controlling to closure. • Conducted Workday UX sessions with business and functional leads and power users to gather meaningful data for systems requirements for implementation and enhancement. • Agile Project Manager through redesign process changes and strategy pivots (SOP, workflows (re)design and data mapping). • Redesigned and launched end to end Contingent Workforce processes in Workday. Reduced and eliminated manual efforts by automated workflows and set up notifications. • Led and redesigned Immigration M&A project activities and roadmap, facilitated and gathered immigration data sources and I-9 data tracking requirements. Collaborated with the Immigration and Workday teams to automate data tracking and set up notification alerts. Decommissioned Equifax I-9 Management.• Hosted regular Steering Committee meeting to share project status updates to project sponsor, XFN stakeholders and project members.• Worked and partnered with HRBPs and XFN stakeholders on special projects, such as, workforce planning and reorganization. • Conducted the Affirmative Action Plan compliance review to meet Federal and State regulations. Worked with Legal Counsel to address areas of non-compliance, and implemented control measures which reduced compliance violations.

New York, New York, Us

Mergers and Acquisitions work stream:• Played an integral role specifically within Change Management, responsible for project plan, GAP analysis, led rebranding efforts, training, demo, communication and entity consolidation EIBs. • Created Workday training plans and materials to harmonize legacy Yahoo and legacy AOL's HR systems and processes. • Technical writer for Workday desktop and mobile knowledge base articles. Created and managed articles on Jive to empower global managers and employees with self-serve content. Workday and Project Management:• Worked with project management team to assess, strategize and manage Workday and internal system solutions. Collaborated and worked directly with power users, partners and key stakeholders at all levels to initiate, plan, collect, prioritize requirements, implementation and execute projects.• Conducted Workday UX sessions to understand user behavior both on mobile and desktop. • Responsible for Workday configurations, end to end business processes, Enterprise Interface Builder, regression testings, UAT, feature rollout, upgrades, change management, training, adoption and maintenance.• Project Manager, Change Management Lead and Workday configuration Lead, launched the Reference Letter (Verification of Employment Letters) feature for Global Verizon Media. Responsible for project life cycle from initiation, planning, execution, monitoring/controlling to closure and training. • Key project member, co-configured Workday business process and calculated fields; rolled out Workday Performance, Goal and Potential features. • Provided support to Global Shared Services team. Met regularly to provide Workday updates and answers to empower the team with up-to-date knowledge.

Sunnyvale, Ca, Us

The People Solutions team drives global HR technology strategy and roadmap, working with partners inside and outside of the People Organization. We develop and improve end-to-end processes including systems and tool implementation and management. We leverage cloud-based technology to empower our business work smarter and effectively. • Worked with project management team to assess, strategize and manage Workday and internal system solutions. Collaborate and work directly with power users and key stakeholders at all levels to initiate, plan, collect requirements and execute projects.• Worked with project teams to gather, validate and prioritize requirements. Conduct UX sessions to understand user behavior both on mobile and desktop. • Responsible for Workday business process configurations, reports, Enterprise Interface Builder, custom notifications, alerts, regression testings, user experience and change management. • Led process improvement efforts to improve data integrity. Participate in Workday upgrades, reviewing new functionality, prioritizing new features, tool testing and issue resolution. • Provided Workday system support via ServiceNow and Jira.• Drove task level project plans and development to deliver the optimal system design and solutions.Yahoo Internal Training: • Project Management • Jira • Scrum Training • Train the Trainer

Sunnyvale, Ca, Us

Recruiting: • Talent pipelines builder, partnered with cross functional business hiring managers in various locations to build and execute hiring strategies that resulted in a 35% increase in successful professional and intern hires.• Quality check point person for candidate offer materials, such as, qualifications, interview feedback and compensation recommendations for offer packets presentation to the e-Staff and Hiring Committee for review and approval, submitted +50 offers, 100% successful and approvals by the CEO.• Strategic partner, worked closely with SVP’s Chief of Staff, managed headcount and internal transfers.Program Lead (Managed end-to-end projects and deliveries):• Regional Lead for University Recruiting, Campus Relations and Career Fair; orchestrated and helped hire 50 summer interns to the 2015 Summer Internship Program.• The main New Hire Orientation facilitator for both onsite and virtual sessions.Operations: • Drove continuous improvement in all areas of recruitment processes, systems and tools.• Implemented and executed Contingent Worker Management global processes alignment, empowered hiring managers to own their hiring efforts.Intern / Employee Relations: • Managed and resolved employee relations issues through coaching. Conducted effective, thorough and objective investigations to ensure open yet discreet communications and an unbiased disposition.

Sunnyvale, Ca, Us

Responsible for Shared Services Center delivery model & strategy • Provided strategic guidance and led the APAC Shared Services Delivery Model, driving an increase in ServiceNow ticket volume from 186 to 464 tickets within 3 months. This resulted in senior leadership gaining data and insights into top FAQs.• Led the knowledge base articles roadmap strategy, and drove the direct access usage from 0 to 32% in one quarter.• Change Management Lead• Program Manager - led, implemented and aligned Global HR Programs, Policies and Processes • Employee Engagement • Facilitator of ServiceNow training • Facilitator of New Hire Orientation Collaborated closely with business executives and leaders to ensure the HR Programs and Services achieve company's objectives and goals.

Walldorf, Bw, De

• Managed SAP Employee Interaction Center (EIC), served as the first point of contact to help resolved any HR-related inquiries and questions (15,000+ North America and Latin America employees).• Project Lead, successfully launched the very first SAP Vancouver Meal program in 2011; Rolled out SAP Toronto Meal program in 2013.• Project Lead, successfully implemented and automated Latin America data management in SAP IPP saving the team 3 days of manual work every month.• Team Lead, represented Data Management Center conducted quarterly meetings with COE to insured the continuous efforts of driving greater efficiency in all areas of internal processes, systems and tools. • Served as the main Benefits contact person in the West Coast, responsible for Canada and USA Benefits Yearly Open Enrolment, and benefits administration (12,000+ North America employees). • Active participant and significant contributor to co-lead HR events and planning – Diversity Week, Ignite 364, Job Explore, People’s Week and Mocktails and Cheezies. • Program creator, partnered with Senior Sales Operations Consultants, designed an induction program for the Go-To-Market Core Operations team. • One of the facilitators for onsite and virtual SAP Canada New Hire Orientation sessions.SAP Internal Training: • Design Thinking • Build Your Brand • SAP Canada Coaching Network member • SAP Best Run Toastmasters Club - VP of Public Relations • SAP Best Run Toastmasters Club member

Walldorf, Bw, De

• Team Lead for USA, Latin Americas and Canada employees data management in PeopleSoft. • Project Lead, successfully implemented and automated US I-9 management tracking from Excel spreadsheet to PeopleSoft, ensuring compliance with all company policies and procedures, as well as federal and state laws and regulations.• Key project member for SAP's North America M&A systems integrations and data management.• Responsible for pre-employment activities and audits of offer letters, background checks, onboarding documents, including I-9.• POC for US reference checks from vendors (HireRight, Sterling Talent Solutions, etc.).

Vancouver, British Columbia, Ca

Supported Doctors, Nurses and hospital staff across 7 hospitals in areas of, • Labour relations • Union legislations • Collective agreement interpretation and administration• Organizational policies and procedures• Occupational health and safety (OH&S)