Leading the regional operations at Tata Consultancy Services, my expertise lies in process optimization, ensuring seamless workflow efficiency across various departments. My role extends beyond managing operations; it includes empowering the team through strategic training and fostering an environment conducive to high-quality e-learning experiences. Previously, at Turito, I honed my competencies in tutor management and instructional design, focusing on the development and implementation of robust systems for class scheduling and payment processing. The organization benefitted from my efforts to elevate operational standards, which directly contributed to improved service delivery and client satisfaction within the EdTech industry.
Listed skills include Training, Soft Skills, E Learning, Instructional Design, and 11 others.