Responsible for documenting and checking of receiving and issuing product/materials to various internal departments and external vendors/customers adhering to warehouse procedures in accordance with the rules while ensuring quality service. • Checking incoming consignments and checking the same against the packing list/invoice & ensuring the goods are in good condition and inform to Store Manager for any anomalies and preparation of GRN in SAP. • Transfer of materials to 18 sub-stores and other departments based on SAP notification and preparation of goods issue against reservation. • Supervise laborers to ensure materials are kept are arranged, labelled with correct item code, and stored in the right location. • Periodical cycle count and updating SAP and ensuring materials are arranged across all 18 sub-stores and general store. • Preparation of SOP’s for ISO audits and completing it before the scheduled time frame. • Preparation of NRGP and RGP.

Successfully managing diverse ventures in the business realm. Spearheading a reality business with LuLu - Hyatt at Bolghatty, curating a thriving tattoo parlor and boutique within Neucles Mall, Maradu, and operating Serendipity Tours and Travels at Bolghatty. Committed to the pursuit of excellence in each endeavor

Responsible for overseeing working progress and coordinating with suppliers, clients and higher management. • Identifying key issues affecting overall team performance, recommending solutions for improvement and administration of the call team. • Supervision of team performance to ensure the company’s customer care policies and procedures get duly implemented. • Monitoring performance of individual customer service professional and ensuring a conducive work environ • Coordinating with HR team in staffing and training fresh teams • Ensuring smooth workflow, efficient customer service and quality assurance.

Provided onsite/remote/phone support to small & mid size business and in educational environment. • Saved roughly 50% capital and saved time by assembling 50 computers and installing it with necessary software using Norton Ghost for software branch in India. • Provided desk side support to students and teachers. • Installed and troubleshot networks with as many as 65 devices connected. • Creating and maintaining documents of network infrastructure • Existing PCs were migrated to Windows 2000 from 98 utilizing Norton Ghost. • Ensured maximum operational efficiency and availability by effectively diagnosing system and network failures.

Managed a team of 30, establishing task priorities, scheduling and tracking work assignments, providing guidance and ensuring the availability of available resources. Coordinated schedules and work loads of transcription teams and QA personnel. • Team supervision and performance management in accordance with Management policies and directives • Transcribe and edit recorded or written material, including operation reports, discharge summaries, patient history and examinations, physician’s diagnosis and notes, and pharmacy, rehabilitation, autopsy, and x-ray reports • Verify accuracy in patient information • Ensure established departmental policies, procedures, and objectives, continuous quality enhancement, and safety in environmental, and infection control standards