Lin Tseng Email & Phone Number

Sydney, Nsw, Au

Sydney, Australia

• Designs, develops and edits online learning modules using different technologies, such as Articulate Storyline, Articulate Rise and Adobe Captivate.• Creates instructional videos, quick reference guides and bespoke webpages to support systems training.• Manages and maintains the Group Risk training infrastructure including SAP LearningManagement System (LMS) and supporting site specific learning (via Stockland's Online Induction System, powered by Kineo).• Works closely with… Show more • Designs, develops and edits online learning modules using different technologies, such as Articulate Storyline, Articulate Rise and Adobe Captivate.• Creates instructional videos, quick reference guides and bespoke webpages to support systems training.• Manages and maintains the Group Risk training infrastructure including SAP LearningManagement System (LMS) and supporting site specific learning (via Stockland's Online Induction System, powered by Kineo).• Works closely with Group Risk, L&D and HR to ensure that training strategies are aligned and course delivery timeframes are coordinated.• Manages training records and the Group Risk training calendar and Training Needs Analysis (TNA) in consultation with Group Risk senior managers.• Stays in-tune with industry to identify new and innovative approaches to training and learning for application to Stockland. Show less

Sydney, New South Wales, Australia

I work with clients, both in Australia and globally, to build bespoke elearning courses and videos that engage and delight learners.

Sydney, Australia

After hours, I run my own online business selling handmade pocket squares and hair accessories on Etsy. Etsy is a global marketplace for unique and creative goods.I look after all aspects of my business - from sourcing the materials, making the products, designing the graphics and photography, marketing and driving social media.Starting this business has lit a fire in me. Not only do I get to sew and indulge in my love of fabrics, working on my business lets me support a cause… Show more After hours, I run my own online business selling handmade pocket squares and hair accessories on Etsy. Etsy is a global marketplace for unique and creative goods.I look after all aspects of my business - from sourcing the materials, making the products, designing the graphics and photography, marketing and driving social media.Starting this business has lit a fire in me. Not only do I get to sew and indulge in my love of fabrics, working on my business lets me support a cause that's really important to me: gender equality. 10% of all proceeds from my shop will be donated to UN Women National Committee Australia in support of United Nations Women's work to empower women and girls around the world. Show less

Sydney, Australia

Sydney International Airport, Australia

• Conducted company inductions and delivered comprehensive training programs for all newstarters.• Designed and developed effective training materials and reworked existing materials to upskill the 61 existing staff on visa and immigration requirements, aviation safety and security and airline policies and procedures.• Maintained training records, ensuring all staff competencies and qualifications are up to date.• Liaised with management and clients to resolve performance… Show more • Conducted company inductions and delivered comprehensive training programs for all newstarters.• Designed and developed effective training materials and reworked existing materials to upskill the 61 existing staff on visa and immigration requirements, aviation safety and security and airline policies and procedures.• Maintained training records, ensuring all staff competencies and qualifications are up to date.• Liaised with management and clients to resolve performance deficiencies and achieve consistently high on-time performance. • Provided ongoing coaching and support to staff in both operations. Show less

Sydney International Airport, Australia

• Provided excellent and professional customer service to passengers at check in, the departure gates and on arrival, often in the capacity of a Boarding Gate and/or Arrivals Supervisor. • Worked in a proactive team environment with other Customer Service Officers, managers, cabin crew and baggage handlers to deliver efficient on-time departures.• Carried out booking alterations and handling cash and credit card transactions for excess baggage.• Answered telephones and dealing with… Show more • Provided excellent and professional customer service to passengers at check in, the departure gates and on arrival, often in the capacity of a Boarding Gate and/or Arrivals Supervisor. • Worked in a proactive team environment with other Customer Service Officers, managers, cabin crew and baggage handlers to deliver efficient on-time departures.• Carried out booking alterations and handling cash and credit card transactions for excess baggage.• Answered telephones and dealing with enquiries from passengers of diverse backgrounds, other ports, and other airlines.• Dealt with high volumes of disrupted passengers in the event of cancellations, diversions and off schedule operations.• Closely liaised with customs, immigration and quarantine officers. Show less

Sydney, Australia

• Volunteered as an assistant to the Marketing Coordinator of multi-million dollar endurance event for eight months• Promoted the event and recruited and liaised with sponsors and participants• Managed the event database and collected monies after the event to reach fundraising targets