• Delivered reliable support for all server-class systems. • Operation, maintenance, development, installation, configuration and troubleshooting of linux systems. • Writing bash script to do more accurately servers repetitive task, implement network configuration and application deployment more accurately and ass long secure the server. • Analyzed intricate server issues and supported large enterprise and business-critical applications. • Developed and implemented data quality controls for all production systems and databases. • Using Docker to make it easier to create applications using unique interconnected components. • Building, deploying, and scaling enterprise-grade DevOps pipelines using Kubernetes. • Using Ansible to automate the implementation of internally generated applications to make DevOps easier. • Planned, developed, and administered disaster recovery plans for the database environment to guarantee data integrity. • Recognized opportunities to upgrade or replace the software to meet current and future requirements of business areas and end-users. • Facilitated sharing of common data by overseeing proper key and index management and data dictionary maintenance. • Created a reliable backup strategy, performing periodic restorations to facilitate backup quality. • Tested storage and archiving procedures to confirm correct functioning. • Database backup, database tuning, database access management, database integration etc. • Resolved database access problems within agreed service levels. • Applied database access controls to provide security of data. • Identified bottleneck and deadlock issues and devised feasible solutions. • Strived to meet SLAs and KPIs, working with internal and external support functions in the event of major incidents.

• Operation, maintenance, development, installation, configuration and troubleshooting of linux systems. • Install and maintain all servers hardware and software systems and administrate all server performance and ensure availability. • Maintain all system backups and assist to restore all procedures and provide required training to all users. • Design and maintain all system tools for all scripts and automation processes and monitor all capacity planning. • Integrate all required software and resolve all issues across various technologies and design require enterprise servers and provide backup support. • Planning & Provisioning of various links between Carrier to IGW operators and IGW to IOS operators • Develop an infrastructure to provide support to all business requirements and perform regular troubleshooting on the system to resolve all issues. • Monitor everyday systems and evaluate the availability of all server resources and perform all activities for Linux servers. • Responsible for routing of international calls, call trace analysis, PDD analysis, ASR & ACD analysis according to the different RC, number analysis, routing table configuration, and modification for utmost QoS. • Generate and analyze different types of technical & management reports. • Worked with database management software, such as MySQL, Oracle RDBMS and Microsoft SQL Server, etc. • Database backup, database tuning, database access management, database integration etc.

• Conducted data backups to preserve memory and information, promoting recovery during system failures. • Troubleshoot voice and data cabling to determine data transmission across different systems and devices, supporting network connectivity. • Managed development, installation, configuration, and administration of servers. • Installed and configured various software and hardware for smooth-running systems operation. • Studied systems and determined needs for upgrades and enhancements, keeping steady speed and performance. • Responded to server alarms and emergency calls to detect intrusion and abnormalities, addressing internal processes. • Conducted regular performance analysis on system engineers, ensuring employees worked to excellent standards, and designing training programs based on inefficiencies. • Worked with various Linux distros, such as RED HAT, CentOS, Ubuntu, etc. • Set up, optimized, troubleshoot, and managed network equipment. • Analyzed log files, systems, and network traffic to identify improvement opportunities. • Operated server management tools for patching, monitoring, and backup activity. • Thoroughly analyzed network data and infrastructure to determine system faults and inefficiencies.

• Operation & Maintenance of Core Network & Transmission equipment’s i.e. MUX & CS Core Network products, Session Border Controller • Planning, Provisioning & Testing the new carrier • Planning, Provisioning of various links (MGCP/H.248 Link, SIGTRAN/M2UA/L2UA link, MTP2 link, SS7 ISUP signaling link)between mobile operators, ICX & IGW operators for transmission at MUX and for core network • Perform routing of international calls, call trace analysis, PDD analysis, ASR & ACD analysis according to the different RC, number analysis, routing table configuration, and modification, and call failure processing as per requirement • Daily Core KPI Monitoring, signaling KPI, Trunk KPI, and analyzing and ensuring system backup • Provide second-level support for the transmission & core network faults in the customer network • Generate and analyze different types of technical reports and recommended them to Management • Responsible for configuring, maintaining, monitoring & troubleshooting & Quality of Service (QoS) • Very Closely work with International carriers, ICX operators & ANS operators.

• Planning, Provisioning & Testing the new carrier in Session border controller and soft switches • Planning, Provisioning of various links (MGCP/H.248 Link, SIGTRAN/M2UA/L2UA link, MTP2 link, SS7 ISUP signaling link) between mobile operators, ICX & IGW operators for core networks • Perform routing of international calls, call trace analysis, PDD analysis, ASR & ACD analysis according to the different RC, number analysis, routing table configuration, and modification, and call failure processing as per requirement • Offered technical assistance in navigating phone systems to avoid disruptions and streamline processes, promoting steady workflow. • Daily Core KPI Monitoring, signaling KPI, Trunk KPI, and analyzing and ensuring system backup • Provide second-level support for the transmission & core network faults in the customer network etc.

• Generate and analyze different types of technical reports and recommend them to Management • Responsible for configuring, maintaining, monitoring & troubleshooting, and Quality of Service (QoS) of Soft Switches, Control Switches, and Session Border Controller • Very closely working with International carriers, ICX operators & ANS operators (mobile operators). • Studied systems and determined needs for upgrades and enhancements, keeping steady speed and performance. • Responded to server alarms and emergency calls to detect intrusion and abnormalities, addressing internal processes. • Troubleshot voice and data cabling to determine data transmission across different systems and devices, supporting network connectivity.