Lin West Certed Ctarc (She/Her) Email & Phone Number

Uk

Highly motivated individual with a 'can do' attitude and a passion for all aspects of Control room Incident Command, learning and development and Control system projects. I am keen to use my skills to progress and deliver future Control room training. With 25 years in Fire Control based roles, I have knowledge and understanding of the Fire Service and Police Force Control room business and systems and am experienced in delivering collaborative projects in the public sector. I believe in… Show more Highly motivated individual with a 'can do' attitude and a passion for all aspects of Control room Incident Command, learning and development and Control system projects. I am keen to use my skills to progress and deliver future Control room training. With 25 years in Fire Control based roles, I have knowledge and understanding of the Fire Service and Police Force Control room business and systems and am experienced in delivering collaborative projects in the public sector. I believe in bluelight collaboration as the mechanism to deliver synergy and a more aligned effective emergency response to the public. Success and transformation can be achieved by understanding and being engaged in collaborative relationships. Show less

Exciting role providing Control Room Command and operational Incident Command tutoring, validation and assessment using a range of methods including scenario based learning opportunity . As a qualified tutor, assessor, coach and mentor and quality assurer, I look to develop Control Room Commanders/Incident Commanders adhering to National Operational Guidance and best practice. By utilising my Control room background command skills, knowledge and experience to provide comprehensive support and… Show more Exciting role providing Control Room Command and operational Incident Command tutoring, validation and assessment using a range of methods including scenario based learning opportunity . As a qualified tutor, assessor, coach and mentor and quality assurer, I look to develop Control Room Commanders/Incident Commanders adhering to National Operational Guidance and best practice. By utilising my Control room background command skills, knowledge and experience to provide comprehensive support and assessment for individuals performance and feedback. Show less

United Kingdom

Independent business analysis consultancy and outline business report produced for County Council, Fire and Police service to inform future decision making.

Kent Fire And Rescue Service, Maidstone, Kent

Working with all areas of the business to identify future workforce planning business needs.

East And West Sussex Sites

As SCC project manager, I was driven to deliver the business needs of this collaborative Command and Control project for both East and West Sussex Fire and Rescue. I realigned the project structure and reporting and whilst working closely with the teams and supplier, I achieved key milestones which had proven problematic and a barrier to progression. Good working relationships were formed with project team, East and West Sussex senior managers and external colleagues to aid delivery of the… Show more As SCC project manager, I was driven to deliver the business needs of this collaborative Command and Control project for both East and West Sussex Fire and Rescue. I realigned the project structure and reporting and whilst working closely with the teams and supplier, I achieved key milestones which had proven problematic and a barrier to progression. Good working relationships were formed with project team, East and West Sussex senior managers and external colleagues to aid delivery of the project. Prior to my career break, I undertook an extended full hand over, ensuring continuity and continued forward motion to delivery. Thanks to all. Show less

Kent Fire And Rescue Hq, Maidstone Me156Xb

Experienced Project officer successfully delivering the first truly multi agency Command and Control collaborative project across Fire and Police. This 2 phase project included Fire Control room relocation, joint mobilising system solution and associated telephony and radio joint communication platforms for Kent Fire and Rescue Service (KFRS) and Kent Police.KFRS were awarded the iESE Gold award for Fire and Rescue Project of the year 2016. 20+ years experience in Command and… Show more Experienced Project officer successfully delivering the first truly multi agency Command and Control collaborative project across Fire and Police. This 2 phase project included Fire Control room relocation, joint mobilising system solution and associated telephony and radio joint communication platforms for Kent Fire and Rescue Service (KFRS) and Kent Police.KFRS were awarded the iESE Gold award for Fire and Rescue Project of the year 2016. 20+ years experience in Command and Control room operations:1. Emergency Call handling and mobilising/dispatch2. Airwave communications3. Competency based Control room training 4. Control room quality assurance5. Command and Control system testing 6. Business change and challenge "we've always done it that way" to improve business process7. Project management (I have been fully involved in the delivery of the first truly multi agency Command and Control System and where my passion for Control room business and my practical knowledge has been utilised in all project areas)8. Coaching and mentoring 9. Managerial skill10. Communication across all levels Show less

Kent Fire And Rescue Service Hq, Maidstone Me15 6Xb

I was responsible for Control room training (including recruitment) from Operator to Supervisory managers. My role included (but was not limited to): 1. Identification and assessment of future and current training needs. 2. Creation and delivery of training packages from induction to supervisory and enhanced learning.3. Creation and delivery of individual training and development plans to address additional training needs to meet standards.4. Deliver user assessment and feedback… Show more I was responsible for Control room training (including recruitment) from Operator to Supervisory managers. My role included (but was not limited to): 1. Identification and assessment of future and current training needs. 2. Creation and delivery of training packages from induction to supervisory and enhanced learning.3. Creation and delivery of individual training and development plans to address additional training needs to meet standards.4. Deliver user assessment and feedback and associated documentation.5. Utilise a wide variety of training methods to meet adult learner needs.6. Monitor and evaluate training program’s effectiveness and success7. Compile and deliver periodic training reports 8. Explore, analyse and deliver options for training budget spend9. Resolve any specific problems and tailor programs as necessary10 Self development to maintain an understanding of training, developments and best practices Show less

Kent Fire And Rescue Service Headquarters, Maidstone Me156Xb

In 1991, I followed an interest in communications and joined Kent Fire Brigade Control room as a Control room Operator. Over the following years, I undertook promotional exams leading to a Station Manager Control role responsible for the operational efficiency of a Watch within the Control room. The operational effectiveness of my team to deliver an excellent service to the public of Kent and fireground operations was my main driver. This included team performance and appraisals to ensure that… Show more In 1991, I followed an interest in communications and joined Kent Fire Brigade Control room as a Control room Operator. Over the following years, I undertook promotional exams leading to a Station Manager Control role responsible for the operational efficiency of a Watch within the Control room. The operational effectiveness of my team to deliver an excellent service to the public of Kent and fireground operations was my main driver. This included team performance and appraisals to ensure that we were all able to deliver what was needed with a balanced and happy approach. My interest in the Control room delivering the best service in in training and coaching and mentoring then led me naturally towards the Station Manager (Training) role. Show less

Postgraduate, Collaboration, Pass

Canterbury Christ Church University, in partnership with Shared Service Architecture, has established the UK’s first postgraduate.

Advanced Certificate Of Education, Adult And Continuing Education And Teaching

Education record