Chenxiao Gao Email & Phone Number

Toronto, On, Ca

Toronto, Ontario, Canada

Toronto, Ontario, Canada

- Supported three Personal Shoppers with $400,000 annual sales each, ensuring exceptional service and operational efficiency.- Managed departmental social media, organizing team participation in video production with over 5,000 views per video without limited follower base.- Facilitated client transactions, coordinated services, and maintained merchandising standards for optimal customer experience.- Handled correspondence and event invitations, contributing to the professional image of the brand.

Toronto, Ontario, Canada

New York City Metropolitan Area

- Filmed and edited with marketing manager on creating engaging promotional videos, achieving the highest views of over 10k among all content produced during the internship.- Supported special projects and tasks across Operations, including event planning and showroom organization. - Assisted the Sales team with operational tasks, including memos, shipments, and inventory reviews.

Shanghai, China

- Assisted in crafting communication content, coordinating celebrity/influencer dressings, and managing Key Opinion Leader (KOL)/Key Opinion Consumer (KOC) seedings, resulting in a 20% increase in social media engagement.- Managed payments, contracts, and billing, ensuring efficient project execution.- Collaborated with retail marketing to optimize Customer Relationship Management (CRM) resources, leading to a 15% improvement in customer retention rates.

London, Ontario, Canada

- Orchestrated a successful social media campaign for Appropriate Sustainability Technology Group, increasing university program visibility.- Produced engaging videos and captivating written content for promotional posts across various platforms, including Reddit, TikTok, Facebook, and Instagram, successfully gaining 300 followers on Facebook within 2 weeks.- Conducted interviews and captured promotional digital imagery.

Shanghai, China

- Developed targeted media lists for outreach campaigns and events.- Assisted in dealing with various media PR, such as purchasers, shows and showroom issues. Managed brand’s social media and keep information up to date with increasing 50%+ interaction rate.- Arranged in the preparation of 21AW fashion show and responsible for REDBOOK Influencer seeding, contributing to 40%+ fashion influencers pitch and invitations.

Beijing, China

• Provided data-driven insights through detailed operation reports.• Authored real-time fashion news for blog publication, demonstrating exceptional editing skills.• Authored fashion sector news and microblogs with up to 10k+ retweets.

Bachelor Of Media,Information & Technoculture, Communication And Media Studies

Master'S Degree, Fashion Marketing, 3.9