Responsible for project delivery and profitability for INIT projects across Western North America. Includes sales and operations support, contract management, resource management, and customer satisfaction. Focus is on automated fare collection and ITCS solutions.

Responsible for project delivery for INIT projects across Western North America. Includes sales and operations support, contract management, resource management, and customer satisfaction.

A consultancy dedicated to improving business effectiveness, especially decisions and operations which support results. We take a holistic view of how solutions are planned for, acquired, delivered, and managed to ensure efficient and effective outcomes supporting organizational goals.

Responsible for complete consulting life-cycle for enterprise computing services (datacenter design, disaster recovery, server, storage, virtualization, and messaging).

Created and led national professional services business unit, providing enterprise computing (server, storage, disaster recovery, operations) and unified communication (UC, IPT, networking, security) offerings across North America. Responsible for the division, targeted with profitability and sustainable growth. - Restructured six disparate consulting units into two functional divisions, with six direct reports and an overall organization of 75 consultants. - Produced company-leading profits, exceeding all targets (revenue – 122%, gross profit – 134%, contribution margin – 165%). - Managed business to 31% gross margin on revenues of $20M. - Implemented management training program for consulting managers, including areas such as leadership, financial planning analysis, and employee development. - Created Project Management training program for internal use. - Created Green IT initiative, leading environmental and conservation-related efforts.- Directly provided strategic consulting and guidance to select executives at key clients around areas such as technology planning, product development, and tactical business issues.- Developed initial cloud computing strategy, including strategic partner recruitment.

Led sales and marketing of a national managed services business unit, providing managed service offerings across North America. Responsible for division sales strategy and approach, including execution and oversight. Member of executive management team.- Developed budget, sales goals, and marketing plans for division.- Established sales processes and business pursuit strategies for division across the company. - Grew revenue by 15% in six months, to highest level division had achieved in nearly three years.- Exceeded quarterly revenue and gross margin targets.- Doubled pipeline to $17M in six months, increasing average contract size and duration by 20%.- Developed channel business via partners looking to enter similar markets with our offerings.

Created and led national professional services business unit, providing IT-related service offerings such as server and storage, networking and security across North America. Responsible for the division, targeted with return to profitability and sustainable growth. Member of executive management team reporting at various times to both COO and CIO. - Restructured business to 30% gross margin, 17% EBIT within initial six months. - Tripled profitability of unit with modest increase in gross sales as compared year over year.- Developed consistent and scalable solution offerings.- Defined company strategy and financial plan for two business units.- Aligned consulting offerings with product sales and service delivery teams.- Developed partnerships for channel sales and additional delivery capacity.- Evaluated, launched and managed new product and service solution offerings.- Responsible for managing and developing key relationships with EMC and Symantec.- Led EMC relationship to record revenue and profit growth. - Responsible for both executive sales and strategic consulting to key clients, including select international responsibilities.

Defined and executed consulting strategy and plan for region. Grew and led consulting staff of 20 people in supporting a variety of clients across 13 Western states. Planned and executed new region’s professional services business plan, growing business nearly 400%. - Grew region from $800K to $4.4M revenue, 40% to 55% utilization, $533K to $2.6M gross margin and 8 to 18 staff in first year.- Established Storage Practice, which grew to be single most profitable line of consulting business.- Created worldwide business plan for Business Continuity offerings.- Developed Career Planning and Review process for Professional Services Division.- Lead consultant and project manager on several high-profile engagements.- Assisted with due diligence and integration of several strategic acquisitions

Delivery of services to large manufacturing, chemical, energy and utility clients. Projects focused around ERP implementations (Baan, SAP), and large systems launches / migrations.

Focus on enterprise high availability in telcommunication and utility verticals. Special focus on SAP infrastructures.

Worked in the Financial Card Services division, developing the Triumph credit card processing system. Programmed several business functions, including corporate branding initiatives.