Lin Yi Email & Phone Number

Indianapolis, In, Us

Switzerland 🇨🇭 , Ch

Switzerland 🇨🇭 , Ch

Support our sales force on their daily operations such as zip code & account alignment, quota setting, ad-hoc reports, new hire training etc. Work with other departments and functions to provide business solutions.

Switzerland 🇨🇭 , Ch

Worked inside the Business analytics and Strategic Insight team to analyze data such as sales transaction and blind patient data to answer business questions.

Toronto, Ontario, Ca

Formulate and initiate predictive analytical methodologies to improve product profitability, pricing, and promotion strategy to support customer objectives. Contribute to customer analysis and merchandising on behalf of clients. Assess, record, and convey customer data-driven retail metrics to formulate conclusions and recommendations.

Toronto, Ontario, Ca

Newark, De, Us

• Built, validated, and implemented time series models to forecast both long-term and short-term call volumes and staffing for different lines of business. Models were closely monitored and adjusted in a timely basis as needed. • Worked closely with workforce management team and call center managers to implement capacity plan based on budget, seasonality pattern and crucial call center metrics; and made recommendations to the staffing and hiring plans.• Prepared various reports including forecast vs. actual report, survey report, and WFM report so on for management overview.

B.S., Biology

M.S., Biological Science

M.S., Statistics