Develop and maintain strategic long-term trusting relationships with high volume clients to accomplish organic growth and long-term company objectives Research key customer wants and needs Suggest solutions that answer clients needs and wantsEnsure the ordered products are delivered in a timely mannerServe as contact point for key customers and internal teamsResolve customers' complaints in an effective and respectful wayGather, report and communicate customers' feedback on service, technology and product deliveryResearch and source new potential clients