Lionel Mabounda Email & Phone Number

United States

Customer Consultation & Relationship Management:• Engaged in consultative discussions with clients to assess compliance requirements, showcasing expertise and building trust.• Developed and nurtured long-term relationships with clients, identifying upsell opportunities and increasing customer lifetime value.Problem-Solving & Collaboration:• Collaborated closely with Operations team and management to swiftly address customer issues, ensuring high satisfaction levels.• Stayed updated with regulatory requirements, demonstrating adaptability and proactive problem-solving skills.Sales Strategy & Quota Achievement:• Worked collaboratively with leadership to refine sales tactics, contributing to the achievement of assigned quotas and driving revenue growth.

United States

CourseCareers is an intensive online three-month course in technology sales development. I read three books including How to Win Friends and Influence People, Fanatical Prospecting, and SPIN Selling.I learned everything about the basics of sales development to prepare myself for an SDR Internship.Sales Terminology, Org Structure, Ideal Customer Profiles, Buyer Personas, Sales Cycles, Prospecting, Researching, Cadence, SPIN, BANT, Cold Emailing, Cold Calling, LinkedIn Outreach, Salesforce CRM, SalesLoft, Zoominfo, Etc.

United States

Customer-Centric Sales: • Excelled in deadline-driven, high-pressure environments, prioritizing customer satisfaction through attentive service and product knowledge.Sales Presentations: • Conducted engaging presentations highlighting product features, benefits, and competitive advantages to drive sales conversions.Lead Generation: • Devised and executed effective lead generation strategies, resulting in an 85% success rate in negotiating and closing profitable projects.Goal Setting: • Established challenging sales goals and implemented sales strategies to consistently achieve peak performance.

Houston, Texas, United States

Customer Experience Enhancement: • Provided exceptional customer service, delivering a personalized "shopping experience" to assist customers in luxury automobile selection.Lead Generation: • Implemented lead generation strategies resulting in an 85% success rate in closing profitable projects.Product Knowledge: • Assisted customers in product selection and decision-making, contributing to a $50,000 increase in sales revenue.

Houston, Texas

Leadership: • Successfully managed and developed a team of 20 salespersons, demonstrating leadership and organizational skills.Relationship Building: • Established strong rapport with clients, nurturing new relationships with loyal customers, resulting in 1900+ leads and 800+ car sales.Needs Assessment: • Proficiently assessed client needs and provided tailored solutions, enhancing client satisfaction by 30%.