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• Managed end-to-end esports program operations covering player development to competition planning• Established vital relationships with esports entities and sponsors for funding and promotion • Oversaw the esports program's financials like budgeting, revenue generation, and expenses• Led recruitment and training for esports staff, from coaches to support teams• Teamed up with departments for marketing strategies to boost player and fan engagement• Instituted and upheld the… Show more • Managed end-to-end esports program operations covering player development to competition planning• Established vital relationships with esports entities and sponsors for funding and promotion • Oversaw the esports program's financials like budgeting, revenue generation, and expenses• Led recruitment and training for esports staff, from coaches to support teams• Teamed up with departments for marketing strategies to boost player and fan engagement• Instituted and upheld the esports program's policies, ethics, and disciplinary measures• Organized key esports events like tournaments and exhibition matches• Assessed program metrics to pinpoint and implement improvement areas• Supervised development of esports technology infrastructure, including streaming setups• Charted strategic direction for program growth and opportunities Show less

• Supervised and managed the overall operations of the co-working space in the city• Oversaw a team of facility managers, community managers, and administrative staff• Ensured the facility is well-maintained, clean, and safe for members and staff• Implemented and improved operational processes to enhance efficiency• Handled member inquiries, concerns, and escalations in a professional and timely manner• Fostered a vibrant and inclusive community within the co-working… Show more • Supervised and managed the overall operations of the co-working space in the city• Oversaw a team of facility managers, community managers, and administrative staff• Ensured the facility is well-maintained, clean, and safe for members and staff• Implemented and improved operational processes to enhance efficiency• Handled member inquiries, concerns, and escalations in a professional and timely manner• Fostered a vibrant and inclusive community within the co-working space• Ensured a high level of member satisfaction by addressing their needs and feedback• Planned and coordinated events, workshops, and networking opportunities to enhance member experience• Prepared and managed budgets for the city's co-working operations• Monitored expenses, revenue, and financial performance to achieve profitability• Worked with the finance team to ensure accurate invoicing and payment processing• Ensured compliance with local regulations, safety standards, and company policies• Managed lease agreements and vendor relationships Show less

• Cultivated community engagement and networking among members• Served as a first point of contact to address their needs & concerns • Oversaw daily operations, maintenance, and facility management• Executed marketing initiatives to attract new members• Managed administrative functions, including member accounts and queries• Promoted member-driven events and seminars

• Directed operations across multiple centers in Chennai• Coordinated day-to-day business activities and ensured client satisfaction post move-in• Fostered team development and streamlined processes• Managed operational KPIs, financial aspects, and collections

• Boosted center occupancy through targeted sales initiatives• Created and presented daily and monthly sales reports• Enhanced client relationships to promote revenue growth• Motivated teams to drive business growth

• Delivered premier client service as the first point of contact for clients and visitors• Assisted in client onboarding processes and technical support services• Upheld pristine facility standards for optimal client experience• Demonstrated knowledge of critical services, ensuring prompt client assistance and satisfaction• Exceeded customer expectations with proactive service and a keen eye for detail

ASSIST CUSTOMERS IN PLAYING GAMES, SELLING GAME CARDS AND UP SELLING GAMING PRODUCTS.

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