Lionel D'Souza Email & Phone Number

New South Wales, Australia

Sydney, New South Wales, Australia

• Provided high-quality, end-to-end recruitment support to support the growth of the business.
• Showcased a strong passion for people, consistently aiming to attract and hire top-tier talent.
• Played a pivotal role in regional management groups, ensuring the onboarding of fully licensed and exceptionally qualified candidates.
• Skillfully negotiated offers and guided successful candidates through the comprehensive onboarding process.
• Successfully streamlined the internal recruitment process, resulting in improved efficiency and reduced time-to-hire.
• Reported directly to Chief People Officer while closely collaborating with the Talent Acquisition Manager.

Sydney, New South Wales, Australia

• Engaged in one-on-one communication with clients to understand their content needs.
• Created interesting content for various social media platforms by researching and developing ideas.
• Increased client’s reader base from 500 to 11,000+ in over six months.
• Contributed to the project’s success by working collaboratively with the team to meet and exceed the project “goals”.

Abu Dhabi, United Arab Emirates

• Participated as required in recruitment and interviewing of staff. Assessed applicant’s skill level and managed the offer process, including reference checks and onboarding.
• Developed training and education programs on various workflows pertaining to ICU/Emergency/Ambulatory functions for the Non-Clinical Taskforce; and conducted group education classes on a regular basis.
• Communicated and served as a positive change agent for all units/departments and leadership activities.
• Developed and finalized job descriptions, performance structures, and growth patterns for our Unit Coordinator functions in partnership with the Continuous Improvement team.
• Monitored metrics and reported on process changes and engagement plans.

Abu Dhabi, United Arab Emirates

• Sourcing and Interviewing candidates for the critical care department.
• Coordinating with HR teams in Interviewing, Job Grading, Job Description, Offer Letter, and onboarding activities.
• Managed a 10-member team of Health Unit Coordinators. Drafted and finalized their work schedules to ensure the roster is fully covered for the entire six-week period.
• High-impact communicator, effectively presenting and conveying information through written and verbal contact with team members and senior directors.
• Ensured clinical and physical therapy teams demonstrate the correct usage of equipment to discharging patients by coordinating medical supplies with the Supply Chain department.
• Consulted with HR teams and management regarding employee and labour-related issues to resolve conflicts. Built and developed business and employee relations to provide total satisfaction as well as relationships with.

Abu Dhabi, United Arab Emirates

• Coordinated daily Recruitment & HR activities.
• Liaised with project teams, vendors and third parties for candidate’s shortlisting, interviews, offer and onboarding schedules.
• Evaluated current document processes, suggested methods for change and implemented successful improvements.
• Worked on various Job Boards (Bayt.com, Indeed, etc.)

Mumbai Area, India

• Shortlisted candidates via phone screening and invited them for interviews with the Hiring managers.
• Responsible for job posting, resume screening, phone interviews, and document processing for new hires.
• Established partnerships with colleagues and hiring managers to maximize relationship-building across the organization.

Mumbai Area, India

• Overlooking Mortgages and Foreclose properties in North American districts and coordinating with the respective lawyers as State laws vary from region to region.
• Ensuring there were zero backlogs of cases at the end of the week.
• Considering this being an independent unit, we had to self-educate ourselves along with the necessary guidance provided by higher management to make sure we, as a team, were all on the same page with regard to.
• Collation of the data for the entire department/process and then sending it to the management for further analysis and MIS generation.
• Training the new joiners on the end-to-end process flows and the core on-job activities.

Masters Of Commerce, E-Commerce And Business Management

Bachelor'S Degree, Accounting And Finance

High School Diploma, Marketing