Lionel A. Email & Phone Number

New York, United States

• Perform weekly data clean-up and validation within CRM to ensure data accuracy and integrity.
• Utilize CRM daily to track and report project status on leads and deals in multiples pipelines.
• Oversee sales and contracting operations, enhancing the effectiveness of the workforce by 35%.
• Create and present weekly sales metrics and milestones to internal team.

Remote

• Utilized CRM to track and report project status on contracts to stakeholders; added 150+ new leads.
• Reported weekly sales metrics and milestones to stakeholders while escalating potential challenges.
• Liaised with various business areas and collaborated in cross-functional teams to enhance existing workflows and proactively design new business processes.
• Managed communication with key stakeholders through Slack, email, and Google Meet, ensuring timely completion of all projects.

New York City Metropolitan Area

• Directly supported ten interpreters in improving ESL voter accessibility to New Yorkers.
• Monitored employee engagement and provided constructive feedback and coaching to ten interpreters.
• Created and organized thoughtful daily workflows ensuring team understood duties and expectations.
• Distributed necessary materials and equipment guaranteeing staff productivity and efficiency.

Greater New York City Area

• Supervise, prepare looks, and style 7-8 models with wardrobe and accessories before buyer viewings.
• Cultivate client relatIonships with high end department and online stores by providing upwards feedback.
• Professionally represent client at fashion trade shows throughout NYC such as AGENDA.

Greater New York City Area

• Developed and implemented legally adherent and cost-effective procedures for business operations.
• Recruited and trained twenty new employees on company culture, diversity, and policy.
• Improved productivity 50% by proactively providing feedback on timelines and product issues.
• Booked domestic and international travel reservations, cutting the company’s travel cost by 25%.

New York, New York

• Spearheaded the development and refinement of comprehensive communications, invoices, and analytical reports, ensuring clarity and compliance with organizational standards.
• Crafted and distributed press releases and marketing materials to print and broadcast media outlets, utilizing Adobe Acrobat and Mailchimp to enhance outreach and engagement.
• Collaborated closely with the Director and clients to guarantee the precise execution of the client’s vision, while adhering to project timelines and budgetary constraints.
• Generated and processed invoices and contracts for promotional photo shoots, while effectively managing payment collection to streamline financial operations.

• Supported CEO with: calendar management, expense reporting and filing, emails, and daily agendas.
• Analyzed social media & offered quarterly reports to outline any necessary changes to digital marketing plan.
• Designed, produced, and distributed marketing materials, and newsletters.
• Booked event spaces, contractors, & vendors for events.
• Trained and set company culture for 10 City University of New York interns.

Greater New York City Area

Created lesson plans, attendance, grading, and other administrative tasks.Lead classrooms of 20-25 children in the absence of the head teacher.Liaised and facilitated communication among students, families, educational staff, and wider community.Attended professional development workshops centered on performance, diversity, & class management.

Greater New York City Area

• Successfully managed 15 merchandisers, assisting with career development and performance management.
• Completed corporate seasonal floor sets, interior and exterior window displays, mannequins, and daily replenishments.
• Delivered quarterly sales volumes and revenue targets using different strategies such as a client book.
• Handled bank deposits, paperwork, shipment retrievals, and the opening/closing of the store.

Greater New York City Area

• Enrichment through Dance, Motor Development, Acrobatics, Gymnastics, and Fitness.
• Assessed and providing extra assistance to students with special needs.
• Organized and supervised games and other recreational activities that promoted physical, mental, and social development.

Greater New York City Area

• Assisted teachers with instruction, assignments, grading, and other classroom activities.
• Provided substitute teaching coverage for teachers within the school.
• Provided one-on-one and small group an student support.
• Supervised and proctored mandated State tests, lunches, and field trips.

Greater New York City Area

• Delivered on sales volumes and revenue targets
• Opened store credit cards.
• Created and maintained a Client Book
• Provided each client with the highest level of customer service

Greater New York City Area

• Trained associates by utilizing sound communication and demonstrative skills.
• Delivered on sales volumes and revenue targets
• Provided excellent customer service by utilizing product knowledge.
• Assisted in processing, replenishing merchandise, and monitoring floor stock.

Education record

•Will attain 200+ extensive hours, enhancing technical skills in SQL, Python, Tableau and Excel for client projects. •Working knowledge in.

Bachelor'S Degree, Communication And Media Studies

Associate Of Arts And Sciences (A.A.S.), Fashion Merchandising

High School Diploma, Dance

Activities and Societies: Student Organization, Student Leadership Team, Dance Ensemble, Modeling Club, PTA liaison.