Lionel Edem Email & Phone Number

As a Business Development Account Manager at MicroSec, I collaborate with a team of cybersecurity and industrial IoT experts to deliver cutting-edge solutions for critical infrastructure and operational technology networks. Our focus is on helping clients safeguard their assets, data, and systems from cyber threats while enhancing their operational efficiency, reliability, and safety.With over five years of experience in business development, account management, and customer success, I have a proven track record of building and nurturing long-term professional relationships, managing key accounts, and ensuring customer satisfaction. I excel at identifying client needs, generating leads, negotiating contracts, and driving the entire sales cycle to close large-scale deals. My ability to align solutions with customer goals has contributed to the growth and success of MicroSec, securing multiple major projects and expanding our market reach.I am passionate about developing customer-centric strategies that foster loyalty and retention. My hands-on experience in managing complex accounts and delivering exceptional post-sale support has helped to deepen client relationships and drive repeat business. I am always eager to learn and explore new opportunities in the evolving fields of cybersecurity and industrial IoT.I hold a BA in Business Administration and Management Studies from the University of Sheffield, where I developed strong communication, problem-solving, and interpersonal skills that continue to be integral to my professional success.

Listed skills include Microsoft Office, Microsoft Powerpoint, Teamwork, Customer Service, and 5 others.