As a Lead Senior Data and Business Analyst, I have the privilege of playing a pivotal role in driving organizational success through data-driven solutions. From spearheading transformation projects to mentoring junior analysts, I am committed to empowering businesses with actionable insights and holistic data strategies.𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗮𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀• Lead transformation projects end-to-end, overseeing data ingestion to data visualization• Gather and manage business requirements• Model data seamlessly in the holistic data platform• Reduce siloed data marts• Assist data architect in building solid and reusable data structures and flows• Mentor new junior analysts• Build visually compelling dashboards• Create solid documentation framework• Enable business users to adopt new technological stack𝗔𝗰𝗵𝗶𝗲𝘃𝗲𝗺𝗲𝗻𝘁𝘀• Continuing as the "data guy" of the Agile Data Squad since 2021, instrumental in teaching and empowering new analysts to prioritize timely and impactful delivery.• Have the honor to give a talk at Politecnico of Milan on Sky Italia data architecture sharing insights and best practices with future data professionals• Reinvented the Interactive Voice Response (IVR) system from a data analytics perspective, aligning with company activities, reducing loading time x10, enabling real-time customer care operations monitoring• Created an omnichannel data model for Customer Care human interactions, migrating and distributing Tableau reports company-wide, dismissing legacy reporting systems• Enhanced Retention processes, merging interaction points, boosting Save Rate on customers through a holistic and data-driven analytical environment, dismissing manual activities• Teacher in the global Tableau company training program• Contributed to the development of the data visualization section in the book "Data Surfer," offering expertise and insights to enhance the reader's understanding of effective data visualization techniques

As an Employeneur at TMC, I had the opportunity to work in a unique and dynamic environment that fostered professional growth and innovation.𝗣𝗿𝗼𝗷𝗲𝗰𝘁𝘀• Sky Italia - Data Platform & Analytics• various side projects on Data Visualization using Tableau and Power BI𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗮𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀• Gathering and managing business requirements, ensuring a thorough understanding of organizational needs and objectives.• Modeling data to create efficient and insightful data structures that support data-driven decision-making.• Conducting data lineage and mapping from legacy systems, facilitating a smooth transition to modern data platforms.• Assisting Business Managers in the selection of new employeneurs, leveraging my expertise to identify top talent.• Onboarding new employeneurs on the Sky Italia project, providing guidance and support to ensure a seamless integration into the team.𝗔𝗰𝗵𝗶𝗲𝘃𝗲𝗺𝗲𝗻𝘁𝘀• Expanding the TMC workforce in Sky Italia, contributing to the organization's growth and success.• Serving as the "data guy" of the Agile Data Squad in Sky Italia, where I have been the trusted point of contact for Directors and Senior Managers, implementing requirements on short notice and skillfully navigating impactful events. For example, during the loss of Italian Serie A rights from 2021, I provided valuable data-driven insights that guided strategic decision-making.• Establishing the foundation for Level 1 controls on delivered Customer Care data models, ensuring data accuracy and reliability for critical business operations.• Initiating the transformation of the Trading and Sales data mart, creating a centralized and modern data layer that replaced legacy reporting systems. This has led to improved data accessibility, streamlined processes, and enhanced analytical capabilities

Introducing innovative technologies and their practical applications, my role at Upgrade involved investigating and scouting new advancements in Artificial Intelligence within the cybersecurity and maritime domains.𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗮𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀• Conducting in-depth research and scouting for emerging technologies in the field of Artificial Intelligence and Cloud Services (AWS)• Applying Machine Learning techniques to develop proof-of-concepts for the internal Security Operations Center (SOC) using Splunk• Gathering requirements for the implementation of SAP systems, both internally and for customers.• Creating engaging presentations and actively participating in events alongside the CEO, showcasing the application of Machine Learning across various industries𝗔𝗰𝗵𝗶𝗲𝘃𝗲𝗺𝗲𝗻𝘁𝘀• Delivered impactful presentations and talks at multiple customer events, covering diverse topics such as Artificial Intelligence, Maritime Cybersecurity, Data Visualization, Blockchain, and Quantum Information• Successfully led the implementation of SAP systems as a Project Manager for a medium-sized manufacturing company, ensuring a seamless transition and improved operational efficiency• Developed an in-house Business Intelligence Platform by leveraging SAP and Tableau, enabling data-driven decision-making and enhancing overall business performance

In my role as a Big Data Engineer at Technology Reply for Generali Italia, the leading insurance company in Italy, I have been at the forefront of building a cutting-edge Big Data Platform catering specifically to the automotive industry.𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗮𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀• Utilizing a combination of bash scripting, Hive, and HBase, responsible for seamlessly ingesting raw data from CSV files into the Cloudera Platform, ensuring accurate and efficient data integration• Meticulously monitored ETL pipelines, promptly identifying and resolving any issues or bugs to maintain a smooth data processing workflow• Collaborated closely with internal business partners, providing comprehensive reports on the overall status of the Big Data Platform, facilitating data-driven decision-making• Skillfully maintained and enhanced the QlikView dashboard, enabling stakeholders to access and analyze data in an intuitive and interactive manner𝗔𝗰𝗵𝗶𝗲𝘃𝗲𝗺𝗲𝗻𝘁𝘀• Played a pivotal role in the implementation of data-driven monitoring systems, empowering the customer to proactively bill customers based on their driving patterns, thereby optimizing the billing process• Streamlined the data ingestion process, significantly reducing data integration time and enhancing the overall efficiency of the Big Data Platform• Maintained a user-friendly QlikView dashboard, providing stakeholders with real-time insights and empowering them to make data-driven decisions effectively.

Working on innovative solutions within the dynamic banking sector, I have had the privilege of serving as a Big Data Engineer at Unicredit.𝗣𝗿𝗼𝗷𝗲𝗰𝘁𝘀• Unicredit Contact Center• Unicredit Big Data Platform𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗮𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀• Gather and manage business requirements.• Taking charge of application maintenance for the Customer Care department, I ensured the smooth operation of software and virtual machines, guaranteeing uninterrupted service delivery to customers.• Spearheaded the implementation of new ETL (Extract, Transform, Load) pipelines using Talend, optimizing data integration processes and improving overall efficiency.• Leveraging Oracle Data Integrator, I developed ETL data ingestion flows, enabling the seamless loading of structured and unstructured data into the data lake, which encompassed HDFS and HIVE.𝗔𝗰𝗵𝗶𝗲𝘃𝗲𝗺𝗲𝗻𝘁𝘀• Successfully maintained and enhanced the Unicredit Contact Center platform, ensuring its stability and functionality, which played a crucial role in delivering exceptional customer care services.• Seamlessly integrated Talend into the existing infrastructure, significantly improving data integration speed and accuracy while reducing manual efforts.• Developed and implemented robust ETL data ingestion flows, facilitating the efficient loading of structured and unstructured data into the data lake, enabling advanced analytics and insights.

STB Supervisor for Sky Italia with a strong background in quality control management for set-top boxes. Dedicated to ensuring adherence to industry standards, optimizing performance, and delivering superior customer satisfaction. Skilled in defect detection, process improvement, and team leadership.𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗮𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀• Develop and implement quality control procedures and standards for set-top box manufacturing.• Conduct comprehensive testing and inspections to verify functionality and compliance.• Identify defects, analyze root causes, and implement corrective actions.• Maintain documentation of quality control activities and prepare reports for stakeholders.• Provide training and guidance to quality control technicians.• Drive continuous improvement initiatives and collaborate with cross-functional teams.𝗔𝗰𝗵𝗶𝗲𝘃𝗲𝗺𝗲𝗻𝘁𝘀• Planned and executed the test phase for the implementation of Smart Advertising capabilities, ensuring seamless integration and optimal performance.• Developed and implemented rigorous testing procedures to verify the functionality and effectiveness of the Smart Advertising features.• Successfully identified and resolved critical defects during the testing phase, ensuring a high-quality product release.• Collaborated with cross-functional teams to gather requirements and align testing strategies with the overall project objectives.• Received recognition for exceptional leadership and coordination skills in managing the test phase of Smart Advertising capabilities.

As an STB Quality Control Engineer in the media field, I ensured optimal performance of Set-Top Boxes (STBs) for Sky Italia company.𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗮𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀• Develop and implement STB quality control procedures.• Conduct comprehensive testing and ensure compliance.• Collaborate with cross-functional teams on customer requirements.• Perform compatibility tests and verify STB features.• Execute automatic stress tests for peak performance.• Document and report results, driving continuous improvement.𝗔𝗰𝗵𝗶𝗲𝘃𝗲𝗺𝗲𝗻𝘁𝘀• Promoted to STB Quality Control Supervisor in short time.• Implemented robust quality control procedures.• Successfully launched major media streaming platform.• Developed effective regression testing strategy.• Recognized for resolving complex issues.

While pursuing my Bachelor's degree in Physics at university, I successfully managed both my academic path and my role as a Network Analyst at Fastweb, a leading broadband company. Working on shifts and being ready to intervene at short notice, I provided first-level engineering support for IP, SDH, and DWDM technologies on the national fiber backbone network.𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗮𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀• Work on shifts and be prepared to intervene on substitute vacant shifts with short notice.• Provide first-level engineering support for IP, SDH, and DWDM technologies on the national fiber backbone network.• Monitor network performance and proactively identify and resolve issues.• Conduct troubleshooting and root cause analysis for network incidents• Collaborate with cross-functional teams to implement network enhancements.• Effectively communicate nationwide issues in a concise and comprehensive manner.𝗔𝗰𝗵𝗶𝗲𝘃𝗲𝗺𝗲𝗻𝘁𝘀• Successfully managed work responsibilities and academic studies, demonstrating strong time management and organizational skills.• Maintained high availability and reliability of the national fiber backbone network during critical shifts.• Resolved network incidents promptly, meeting defined SLAs.• Implemented network improvements to enhance performance and scalability.• Recognized for exceptional problem-solving skills and ability to adapt to new technologies.