Plan Management and Broking • Leadership in Transformation: Guided large-scale transformation initiatives, to achieve a $4.2M P&L improvement in 3-years through improvements in time-to-market, additional revenue opportunities, and enhancing operational efficiency. • Strategic Partnership Development: Cultivated strong relationships with partner teams and stakeholders, driving collaborative efforts that led to increase in project success and stakeholder satisfaction. • Technology Advancements: Championed innovative solutions across product management and technology stacks, leading to optimized delivery and reduced development cycle times. • Team Development & Cross-functional Collaboration: Mentored and managed high-performing cross-functional teams, fostering a collaborative culture focused on continuous improvement and high achievement. • Talent Development & Growth: Built strategy and external partnerships for Global Sponsor/Sponsoree Cohort for women in technology (WIT) and gained executive budget of $137K to develop high potential technology leaders to support gender equity in our technology divisions.

• Process Optimization: Implemented DevOps methodologies to streamline processes and improve productivity, resulting in a 16% increase in overall efficiency and influencing over $1.8 billion in revenue annually.• Governance at Scale: Established governance definition for fully enable DevOps with cross-organization alignment. Grew team remit from one product at 77% compliance to ten product-lines at 100% compliance. • Stakeholder Engagement: Engaged with stakeholders across departments to ensure project alignment with organizational priorities, achieving consistent on-time project delivery rates. • Innovation Leadership: Advanced product and technology roadmaps, enabled new security protocols and capabilities, migration of large-scale legacy platforms to the cloud, standardized central assets, performance testing, test automation and reliability capabilities, created the DevOps Community of Practice with over 800 self-elected participants; fostering a culture of continuous improvement and adaptability in evolving market conditions.

• Transformation Project Leader: Senior Developer for hardware automation custom solution, driving transformation of client user experience, resulting in improved client relationship and user satisfaction results. • Cross-functional Team Leadership: Built and led teams driving high-performance outcomes in alignment with client and organizational needs. • Continuous Improvement: Established frameworks for continuous improvement including release management and implementation management, enabling teams to adapt to change and maintain high achievement standards, even in challenging environments. • Client-Centric Solutions: Developed solutions with a client-centric approach, served as a local resource to customers, leading to a significant increase in satisfaction scores.

• Transformation Product Management: Spearheaded digital transformation of web applications used by Sales to compute customer pricing utilizing ASP.Net with C# source code and SAS. Project improved sale profitability by 15% and accelerating revenue recognition timelines. • Product Continuous Improvement: Lead the day-to-day oversight of project development and user support and staff training, leading to improved sales productivity. • Business Collaboration Lead: Worked closely with the business, technology and client leads though all phases of the SDLC, not excluding architecture design and cross functional training. • Project Evolution Lead: The project continues to expand and streamline customer management and setup processes for the growing subset of customer accounting classes.