Senior Engineer (It Infrastructure)
CurrentIT Infrastructure-L1 service support which includes: Troubleshooting of hardware, network and OS issues, routinesystem check, data recovery/restoration, software and security vulnerabilities patching.-Coordinated with external parties and customers for problem resolutions.-Coordinated system development tasks to include design, implementation, integration andtesting.-24x7 support for systems on a rotating basis. Implemented corrective procedures to resolveproduction problems and minimize unplanned system outages.-Implement, maintain and administer network, OS, storage and backup.-Ad-hoc tasks which includes: renewal of licensing, generating progress reports; statement ofwork and inventory list.