Lisa Wu Email and Phone Number
Lisa Wu is a Networks Data Analytics/Software Graduate at Optus at Optus.
Optus
View- Website:
- optus.com.au
- Employees:
- 10167
-
Networks Software GraduateOptus Feb 2024 - Present -
Networks Data Analytics GraduateOptus Feb 2023 - Feb 2024 -
Customer Sales And Service ConsultantTelstra Nov 2019 - Feb 2023• Handled contracts and performed credit checks for customers using Siebel in accordance with company policies.• Engage in highly personalised consultations with customers to explore how technology solutions can enhance their way of life.• Tailor home/business technology solutions to meet individual customer needs across multiple solution sets.• Build return business through creating and managing customer relationships.• Deliver exceptional customer service and exceed expectations.• Provide assistant and translation to customers and consultants in mandarin.• Drive personal professional development based on regular feedback, coaching and training sessions.• Additional Responsibility: Samsung Representative – Encourage colleagues to complete their monthly training, keeping up to date with the latest Samsung products and promoting customers to purchase Samsung products. -
Events ExecutiveUts Food Appreciation Society Jan 2020 - Feb 2021 -
Events SubcommitteeUts Food Appreciation Society Sep 2019 - Dec 2019 -
Cashier And WaitressMotto Motto Japanese Kitchen Nov 2017 - Mar 2020Sydney, Australia• Adapted to changing customer volume levels with a sense of urgency whilst consistently upselling products toincrease sales.• Practiced effective team and leadership skills through supervising a team of 8 kitchen and wait staff.• Demonstrated effective time management and organisational skills managing 16 tables within shifts.• Ensured quality customer satisfaction and team work through expert resolution of conflicts, issues and concerns.• Directed and trained approximately 32 staff members to maximise productivity and provide services that reflectcompany standards.• Assisted other customer service representatives and kitchen staff when needed by learning all work stations. -
Brand AmbassadorTwentieth Letter Marketing + Communications Dec 2018 - Jun 2019Sydney, Australia• Provided high standard of professional communication and customer service to all customers.• Developed an eye for detail by ensuring items are stocked and replenished within their respective sections.• Developed strong adaptable skills by accepting and working with different job requirements, brands andlocations.
Lisa Wu Education Details
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Data Analytics And Finance -
Carlingford High School -
Cumberland High School
Frequently Asked Questions about Lisa Wu
What company does Lisa Wu work for?
Lisa Wu works for Optus
What is Lisa Wu's role at the current company?
Lisa Wu's current role is Networks Data Analytics/Software Graduate at Optus.
What schools did Lisa Wu attend?
Lisa Wu attended University Of Technology Sydney, Carlingford High School, Cumberland High School.
Who are Lisa Wu's colleagues?
Lisa Wu's colleagues are Lester Cruz, Anna Cheng, Kevin El Hassan, Patrick Clemintena, David Zou, David Khallvedio, Kevin Fung.
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