Lisa Ackerman Email & Phone Number

Richmond, Va, Us

Brentford, Middlesex, Gb

Lead global team of strategists, solution architects, and engineers responsible for evaluating, recommending, and developing solutions in alignment to the GSK cyber strategy including cloud, data, and technology.

Boston, Massachusetts, Us

Managing Director, Global Head of Cyber Threat Intelligence (CTI): Manage global CTI team responsible for tactical response, strategic planning, and stakeholder engagements to support fusion operations. Develop and maintain intelligence strategy for fusion operations ensuring cross collaboration and information sharing amongst various lines of business to ensure requirements are satisfied. Formalize and exercise the Cyber Threat Level (CTL) framework allowing executive leadership and associated business units to adjust the security posture of the bank when reacting to real-time cyber threats that may impact the bank or sector. Develop and maintain Priority Intelligence Requirements (PIRs) incorporating business unit requirements into collection activities to support indications and warnings of cyber threats. Brief senior executives and associated business units on current cyber threats providing intelligence and recommendations to aid leaders in making informed business decisions. Threat Intelligence Committee (TIC) representative for the Financial Services Information Sharing and Analysis Center (FS-ISAC) and Analysis and Resilience Center (ARC) for Systemic Threat to collaborate in the sharing of information to protect the financial services sector.

Boston, Massachusetts, Us

Managing Director, Director of Security Operations: Managed the Security Operations Center (SOC), CTI, Threat Hunting, Incident Response (IR), Security Platforms, and Managed Security Services Providers (MSSPs). Lead CTI Manager representing SSC on the FS-ISAC and ARC TICs to collaborate in the sharing of information to protect the sector; established threat hunting program and threat model. Managed two separate SOCs consisting of multiple vendors, along with State Street personnel, to perform 24x7 global operations. IR Commander accountable for managing and responding to cyber incidents while collaborating with teams globally to thwart threats to the bank; led and conducted cyber investigations. Developed and coordinated cyber exercises across the bank and maintained IR plans and playbooks to defend against attacks while ensuring resilience of operations. Contract executive for two MSSPs; ensured fulfillment of contract, personnel, and budget requirements, Service Level reporting, metrics, and billing accuracy. Managed a diverse, global team of approximately 150 personnel across all areas of Security Operations consisting of full-time employees and vendor personnel for each MSSP. Prepared for and participated in regulatory audits providing evidence of control adherence. Functional manager for security platforms to include the Security Information Event Management (SIEM), Threat Intelligence Platform (TIP), Endpoint Detection and Response (EDR), Host-based Intrusion Detection (HIDS/IDS), and Artificial Intelligence (AI) anti-virus tools.

Boston, Massachusetts, Us

Intelligence Support Function Chief: Performed strategic analysis of technical and non-technical threat intelligence to support executives and industry in the creation of a robust cyber security strategy. Shared authorized information with government and industry partners and performed analysis and reporting of industry-wide threats, actors, and shared services; represented State Street for the FS-ISAC, FSARC, and the Financial Services Sector Coordinating Council (FSSCC). Responded to requests for information (RFIs) produced by the bank, Financial Systemic Analysis and Resilience Center (FSARC) members, and other stakeholders. Authored and maintained Intelligence policies and procedures for analyzing threat and responding to incidents. Prepared and conducted cyber threat briefings and reports as directed and supported SOC, IR, and Vulnerability Management operations. FSARC Intelligence Coordinator: Seconded to the FSARC to support Intelligence Operations. Instrumental in the creation of the FSARC, establishment of policies, development of the Intelligence Strategy, and enhancing public-private partner relationships. Coordinated with FSARC member firms to establish operational best practices and controls for sharing information; developed and implemented the Information Handling Policy governing how the FSARC received, stored, and shared member firm information with other members, FS-ISAC, and USG partners. Collaborated with USG partners to include DHS, Treasury, FBI, Secret Service, and DNI to establish public-private sharing of Intelligence to identify systemic threats to the financial sector.

Responsible for all community outreach events that need CERT support. Coordinated disaster response training events to ensure communities are prepared. Garnered relationships to enhance the teams ability to reach more citizens to provide disaster training.

Columbia, Md, Us

Intelligence Program Manager of multi-million-dollar programs advocating for new and existing clients by managing their expectations and requirements throughout project lifecycles, delivery of products and services, and overall customer satisfaction. Served as the resident subject matter expert (SME) for cybersecurity, cross domain (CD) technology, certification and accreditation (C&A), and information sharing across the DoD and IC. Information System Security Manager (ISSM) responsible for site C&A, development of policies, and network security. Developed and managed a mobile device forensic lab to evaluate and analyze the functionality and security of mobile devices and oversaw the development of a secure mobile operating system. Collaborated with customers to understand functional needs translating them into technical requirements to meet their mission objectives. Maintained top sales position four of five years through developing business from existing and new clients resulting in growth of the company.

Falls Church, Virginia, Us

Supported the development of the Department of Defense Intelligence Information System (DoDIIS) Cross Domain Management Office (CDMO) and served as the CD Configuration Analyst and Outreach Coordinator on issues related to DoDIIS CD architectures, information sharing, requirements, and information assurance policies for the Defense Intelligence Agency (DIA). Identified, researched, and analyzed fielded DoDIIS CD Solutions (CDSs) to determine existing capabilities, funding, gaps, and risks; employed the results of analysis to provide SME support of DoDIIS CD Enterprise services and DoDIIS CD architectures. Liaison to the development of the Unified CDMO (UCDMO) on all aspects of information sharing and CD technologies. Participated in tiger teams to ensure community participation in myriad of CD working groups and provided coordination with the DIA Regional Service Centers (RSCs). Prepared and submitted CDS packages to the UCDMO for inclusion onto the DoD and IC CD baseline list of certified products allowing reuse in the communities to support warfighter missions. Performed Program Management and Task Lead duties responsible for the oversight of BAE Systems IT personnel located at the customer’s site; supervised fulfillment of customer requirements, responded to requests for proposals, and interviewed potential employees for hire.

Randolph Afb, Tx, Us

Performed duties as the base Information Systems Security Manager (ISSM), Intelligence Directorate. Security liaison to the DIA responsible for the confidentiality, integrity, and availability of the Joint Worldwide Intelligence Communications System (JWICS). Information Warfare (IW) Officer in charge of daily research and analysis of IW and its effects on flight test operations. IN Threat Working Group (TWG) representative for base Information Operation Conditions (INFOCON); briefed current cyber threats and coordinated cybersecurity exercises. Certification authority for all Sensitive Compartmented Information (SCI) systems for the base. Generated all network security policies, to include enforcement, and managed day-to-day operations of the SCI Local and Wide Area Networks (L/WANs).

Global, Us

Designed and implemented Local Area Network (LAN) for squadron level unit. Installed all associated network equipment to include wiring of all patch panels and hubs and relocation of the existing LAN. Served as the task lead responsible for maintaining the computer helpdesk. Provided Tiers 1 and 2 support while resolving approximately 75% of trouble tickets upon initial notification. Accessed computers via Systems Management Server (SMS) to troubleshoot and correct problems encountered by users. Focal point for all hardware and software discrepancies. Updated and issued laptops to users for checkout, and created, deleted, and modified network accounts. Set up user email profiles in MS Outlook for new user accounts. Managed volume and user space on servers to include tracking of space available. Maintained daily saves of five Windows NT servers and restored files for users. Generated metrics for delivery to the Air Force via Remedy. Responsible for all Data Management functions to include the logging and tracking of all data deliverable items submitted to the Air Force. Compiled monthly budget reports and metrics for on-time delivery to Air Force and CSC personnel. Responsible for the initial creation of charge numbers to be used by CSC personnel. Maintained and updated technical and computer oriented manuals, accounts, and databases. Accounted for data entry, retrieval, editing, and storage of classified information. Responsible for work coverage of the Customer Service/Technical Library facility to include the status and tracking for all data materials.

Randolph Afb, Tx, Us

Operated IBM/PC and radio receiving and recording equipment to monitor and transcribe Morse code into required computer format. Performed quality control and review of classified data ensuring proper formatting and marking. Operated multi-line telephones, maintained flight records, accounted for flight personnel and position availability, and performed data entry.