• Report, document and follow up on all property incident reports.• Compile and complete reports such as Weekly Occupancy, Weekly Maintenance Report, Accounting Month End and Market Survey.• Responsible for interviewing, hiring, training employees, planning, assigning, directing work, appraising performance, rewarding and disciplining employees, addressing resident complaints and resolving problems.• Manage 11 employees; responsible for overall direction, coordination and evaluation of multiple work teams.• Responsible for maximizing the operating performance of the property.• Ensure timely collection of rents, enforce evictions for non-payment of rent.• Eliminate lost revenue due to vacancies by effecting fast turnover in accordance with the Make-ready policy.• Ensure vendors perform their work in keeping with company standards.• Responsible for the oversight of the physical condition of the property; supervise daily maintenance and preventive maintenance. Daily and weekly inspections of entire property for cleanliness, maintenance and safety to ensure all meet company standards.• Manage resident relations; ensure resident issues are responded to quickly and appropriately. • Review all invoices for accuracy prior to submission. Monitor budget and reports on variances from the approved operating budget. • Review and edit employee time; report payroll information in a timely manner. • Review and prepare operating reports by assigned deadlines.

• Responsible for operation and financial aspects of multiple properties to ensure company goals are met and company policies are enforced. Oversee multi-site locations, included but not limited to the Due Diligence process. • Responsible for facilitating optimum performance of property in areas such as personnel management, leasing, collections, resident services, maintenance, revenue enhancement, capital improvements, information reporting and compliance with all applicable laws and company policies.• Responsible for maximizing the operating performance of the assigned properties. Including monitoring closing ratio.• Approve expenses as necessary, report variances to Regional Manager.• Recommend advertising and marketing activities to increase traffic.• Review invoices of assigned properties for accuracy prior to submission to Regional Manager.• Responsible for the overall direction, coordination and evaluation of multiple work teams. Carry out supervisory responsibilities in accordance with the organization’s policies and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Compile reports and financial records for the properties such as Occupancy Month End, Accounting Month End, Pre-Close, Autobill, Market Survey, Budget Variance, Investor reports and weekly regional reports.• Review all reports for accuracy prior to sending the Regional Manager or Asset Manager.• Answer and troubleshoot any problems and/or questions employees may have pertaining to the Rentroll program. Corrected any mistakes on the Pre-close reports prior to Accounting Month End. Reviewed reports for accuracy and investigate suspected theft.• Trained new hires on the Rentroll program which included posting rent and invoices, entering traffic and work orders, new move ins, move outs, deposit dispositions, bank deposits and running reports such as Autobill, Accounting Month End and Pre-close