Lisa B.

Lisa B. Email and Phone Number

Office Administrator at The Public's Adjuster, LLC @ The Public's Adjuster, LLC
hamden, connecticut, united states
Lisa B.'s Location
Greater Hartford, United States
Lisa B.'s Contact Details

Lisa B. work email

Lisa B. personal email

n/a
About Lisa B.

“The secret of success is to do the common thing uncommonly well.” - John D. Rockefeller, Jr.A dynamic, organized and results-driven professional with experience in client relations and specialization in business development and retention. Highly detailed and organized presenter who remains poised and focused in high-pressured situations. Experienced in providing best-in-class customer service, including relationship management, sales organization engagement, new business integration, account profitability support and high-level issue resolution. Effective team leader with active coaching, mentoring, and training skills and possess the multi-task capacity to work independently and in a team, as well as the flexibility to meet shifting goals and tight deadlines. Out of the box thinker who can develop innovative ideas for solving customer challenges more efficiently. Excellent written and verbal communication skills with extraordinary focus and follow-through abilities.Skill Areas: Relationship Building  Exceptional Customer Service  Superior Verbal & Written Communication  Microsoft Office & CRM Software Proficient  Teambuilding & Staff Morale  Strong Interpersonal Connection  Enhance Procedures

Lisa B.'s Current Company Details
The Public's Adjuster, LLC

The Public'S Adjuster, Llc

View
Office Administrator at The Public's Adjuster, LLC
hamden, connecticut, united states
Employees:
9
Lisa B. Work Experience Details
  • The Public'S Adjuster, Llc
    Office Administrator
    The Public'S Adjuster, Llc Oct 2021 - Present
    Hamden, Connecticut, United States
  • The Farms Country Club
    Director Of Sales
    The Farms Country Club Jan 2021 - Oct 2021
    Wallingford, Connecticut, United States
  • Trebco Specialty Products Inc.
    Partnership Manager
    Trebco Specialty Products Inc. Feb 2018 - Jan 2021
    Milford, Ct
    • Built solid business relationships with buyers in the retail market. • Managing a sales team of 6 Independent and 1 Inside sales reps. and building the sales department through enhanced sales planning with disciplined metrics reporting.• Demonstrated customer-driven focus and dedicated client advocacy resulted in high satisfaction rates and consistently positive feedback.• Anticipates client issues and concerns quickly and efficiently, increasing overall client satisfaction and business retention.• Created and implemented the sales reporting SOPs.
  • Best Western Plus North Haven Hotel
    Director Of Sales
    Best Western Plus North Haven Hotel Dec 2015 - Feb 2018
    North Haven, Ct
    • Increased occupancy and food and beverage sales 20% year over year. Represented a new management company (owners) and rebuilt corporate, collegiate, and SMERF (Social, Military, Education, Religious, and Fraternal) segment relationships to regain trust and business loyalty at the hotel competitively increased rooms occupancy. • Responsible for sales forecasting, leading and managing the sales team, exceeding goals for this famous Best Western brand thoughtfully designed to meet the needs of both business and leisure travelers, and driving sales.• Initiated procedure redesign identifying and diagnosing weak customer service practices resulting in restored satisfaction and improved relationships.• Liaised between corporate heads, staff, and clients, proactively addressing any issues and exercised tact, diplomacy, and discretion in all written and verbal communications.• Implementation of team action plans building initiatives to prioritize and encourage employee morale.
  • Courtyard By Marriott Downtown St. Petersburg
    Corporate Sales Manager
    Courtyard By Marriott Downtown St. Petersburg Jun 2014 - Dec 2015
    Shelton, Ct
  • Ion Bank
    Branch Manager
    Ion Bank Dec 2010 - Jun 2014
    Hamden, Ct
    • Opened and oversaw the operations of a new market branch office with total core deposits exceeding the goal by 65% in the first year.• Provided leadership and management to branch staff, ensuring operational efficiency, excellence in customer service, along with the ongoing implementation of the sales process designed to deliver the bank's products and services to maximize the growth, competitiveness, and profitability of a new branch.• Developed and promoted customer relations with bank products and services through proactive cross-selling and business partner referrals.• Participated in civic organizations to promote the bank's image and visibility within the community.• Coached branch staff to ensure a high level of customer service and ensured activities within the branch complied with bank policy and following State and Federal Regulations.• Ion Bank (NSB) SARF Award, Nomination by a customer for Friendly and Responsive Service in November 2013
  • Naugatuck Savings Bank (A.K.A. Ion Bank)
    Marketing
    Naugatuck Savings Bank (A.K.A. Ion Bank) Aug 2009 - Nov 2010
    Naugatuck, Ct
  • Castle Bank & Trust Co. (Merged To Naugatuck Savings Bank, A.K.A. Ion Bank)
    Executive Assistant To The President And Ceo
    Castle Bank & Trust Co. (Merged To Naugatuck Savings Bank, A.K.A. Ion Bank) Sep 2006 - Aug 2009
    Meriden, Ct
    Provided support to the President and CEO by handling designated administrative details and performing secretarial duties in order to facilitate the President’s workload. Established the liaison between the President, Board of Directors and internal/external contacts. Responsible for maintaining the President’s electronic calendar on Outlook. Initiated preparation of Board meeting agendas, created all meeting arrangements, prepared and distributed mailings (including Board Committee agendas), records and distributed minutes as appropriate. Additionally responsible for the management and updating of the bank’s website in consultation with the IT department. Provided Human Resources support for holding company’s H.R. department. Served as a member on the Product, Safety and Relocation committees.

Lisa B. Skills

Leadership Team Building Cash Management Banking Branch Management Accounting Branch Banking Sales Loan Origination Event Planning Mortgage Banking Cross Selling Financial Risk Relationship Management Business Development Mortgage Lending Refinance Finance Strategic Planning Deposits Financial Services Aml Underwriting Usda Budgeting Marketing New Business Development Risk Management Hospitality Credit Event Management Consumer Lending Training Customer Service Financial Analysis Bank Secrecy Act Budgets Small Business Management Public Relations Retail Banking Kyc Small Business Lending Loans Fha Commercial Lending Internet Banking Hospitality Industry Residential Mortgages

Lisa B. Education Details

Frequently Asked Questions about Lisa B.

What company does Lisa B. work for?

Lisa B. works for The Public's Adjuster, Llc

What is Lisa B.'s role at the current company?

Lisa B.'s current role is Office Administrator at The Public's Adjuster, LLC.

What is Lisa B.'s email address?

Lisa B.'s email address is li****@****ter.com

What schools did Lisa B. attend?

Lisa B. attended Quinnipiac University, Professional Development History.

What skills is Lisa B. known for?

Lisa B. has skills like Leadership, Team Building, Cash Management, Banking, Branch Management, Accounting, Branch Banking, Sales, Loan Origination, Event Planning, Mortgage Banking, Cross Selling.

Who are Lisa B.'s colleagues?

Lisa B.'s colleagues are Todd Moler, Sandy Armstrong, Julie Drennan, Scott Moler, Edgar Calderón.

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