Lisa B. Email & Phone Number

Hinckley, GB

Leicestershire, England, United Kingdom

• Logistically coordinating different stillages of equipment on to different vehicles using a forklift.
• Assisting with preparation and finalisation of floor plans.
• Writing, editing and proofreading contracts for events and exhibitor manuals.
• Identifying new and alternative ways to save time on administrative tasks.
• Liaising with clients to establish and maintain strong relationships.
• Checking parts meet our high standards before using for Octanorm stand construction.

Hinckley

• Dealing with verbal and written customer queries for furniture issues under warranty.
• Identifying the parts, time, labour, and skill-level required to resolve warranty issues.
• Ensuring all customers are regularly updated about their guarantee claim.
• Maintaining the company’s high standard of customer service.
• Proactively reviewing technician’s schedules to save time nationwide.
• Liaising with other departments when necessary for the best resolution for all parties.

Hinckley

• Answering customer telephone calls and emails about existing accounts and following Data Protection in line with GDPR with every phone call.
• Taking payments view Sage Pay.
• Checking customer’s accounts have up to date bills on them and that they are paying enough for their usage and advising them correctly.
• Taking meter readings and checking that they fall in line with previous meter reads.
• Signing customers up to Avro Energy LTD over the phone and answering any queries they may have and informing them of the switching process.
• Checking that all accounts have updated bills on them and advising customers if they are in debit.

Nottingham, United Kingdom

• Responsible for information distribution, including but not limited to box office statistics and analysis and preparation of market reports.
• Maintenance of film line-up system, enabling cinemas to program vista and AS400 systems, including a database of film details, formats and synopsis.
• Insuring movies and trailers are supplied promptly, also including DCPs and KDMs
• Weekly and twice weekly reporting of advance sales, 3 and 7 day report.
• Monitoring competition booking activity and overseeing content on cinema servers.
• Involved in the holdover process, including liaison with film distributors.

Burbage, England, United Kingdom

• Creating invoices for customers and taking payments.
• Dealing with customer issues via the telephone, email and face to face contact.
• Checking floor plans for upcoming exhibitions.
• Administering quantities of equipment needed for clients at upcoming exhibits.
• Providing all round clerical assistance using computers and printers.

Newcastle-under-Lyme

• Prepared individual lesson plans for students aged between 8-15 learning English literature and English language appropriate to their level of understanding and development that involved grammar, reading, writing and.
• Wrote regular assessments on each student regarding what the lesson involved and how they managed with the tasks I gave them.
• Instructed students how to effectively study what they learned at both school and tuition by demonstrating effective methods of annotating, planning and research.
• Selected appropriate learning material outside of working hours to use with students in lesson time.

Newcastle-under-Lyme

• Greeting and serving alcohol and food to customers and making recommendations when asked.
• Cleaning the bar and back area regularly to comply with health and safety regulations.
• Checking the ID given by the customer and confirming that it meets the requirements of Challenge 25.
• Keeping the pub updated with events and themes for customers.
• Advertising the pub’s events and offers via social media on a regular basis and interacting with customers online.
• Taking orders and payments using the company payment system.

Hinckley

• Responsible for greeting new clients and gym members.
• Providing an Induction on the safe operation of all the gym equipment.
• Providing personal individual training plans.
• Motivating and encouraging members to reach their goals.
• Enrolling new members using the computer system.
• Operating the till for payments due and keeping the gym and all the equipment clean.

Bachelor'S Degree, English And American Literatures, 2:1

•Studied a diverse range of English and American novels and partook in modules in both literature and history of both countries and the.

Education record

A Levels at John Cleveland College Sixth Form 2011-2013 • English Literature and Language: A • Media Studies: A • History: B GCSEs at John.