Lisa Augustine Email & Phone Number

➞ Provides 1:1 and group sessions with individuals, focusing on personal and professional growth and development. ➞ Builds trust and rapport with clients from all walks of life, ages, backgrounds - ranging from Harvard professors to international students.➞ Collaborates with clients to identify goals, address roadblocks and blind spots and bring mobility.

➞ Approached by the company owner and brought onboard to lead marketing and client acquisition efforts.➞ Successfully brought in 85 new clients in the past 8 months and scheduled over 260 new client appointments.➞ Researched and created lead list, conducting all outreach and cold calls and implemented a detailed tracking system of potential clients.

Quincy, MA, US

➞ Developed and implemented company wide operations metrics, dashboards and reports.➞ Spearheaded daily/weekly/monthly/quarterly operational reports and status update reporting.➞ Analyzed monthly operational results, understanding the key variance drivers and providing actionable insights to senior management.➞ Created salesforce.com dashboard reports.

Staten Island, New York, US

➞ Established​ ​controls​ ​for​ ​tracking​ ​compliance​ ​deadlines,​ ​insurance​ ​renewals​ ​and​ ​the​ ​status​ ​of​ ​regulatory requirements.➞ Conducted​ ​market​ ​rate​ ​valuation​ ​research​ ​to​ ​provide​ ​the​ ​Vice​ ​President​ ​with​ ​pricing​ ​insights​ ​for prospective​ ​equipment​ ​purchases​ ​and​ ​sales.➞ Developed and executed administrative.

➞ Enhanced operational efficiency, reduced labor expenses and increased data accuracy by developing and optimizing standard practices within the call center. ➞ Processed inbound and outbound shipments with high accuracy and efficiency by effectively directing associate teams and managing inventory processes.➞ Reviewed documentation such as invoices.

➞ Designed​ ​and​ ​implemented​ ​organizational​ ​framework​ ​that supported ​​small​ ​business needs. ➞ Organized​ ​and​ ​maintained​ ​active​ ​and​ ​prospective​ ​client​ ​contact​ ​information.➞ Utilized​ ​QuickBooks​ ​to​ ​manage​ ​accounting​ ​records​ ​for​ ​company​ ​income​ ​and​ ​expenses.➞ Created​ ​a​ ​detail-oriented​ ​filing​ ​system​ ​to​.