Boutique specialist consultancy providing professional B2B advisory and project management services within wellness, hospitality and leisure.

Competent, creative and entrepreneurial support to spa, wellness, hotels & resorts and service suppliers to strengthen and exceed expectations in concept, design, product, treatment & operational matters. BARDEN SPA Ltd provides flexible and inventive business solutions to spa businesses.

Newly created position to head up all spa business operations and development across The Arora Group. Overseeing operation of existing multi site properties with ongoing facility and product offering through site leadership teams. Ownership of group spa p&l, group spa business strategy and insight. Also responsible for spa concept, design and internal business launch for all newly built and refurbished group properties. Latest project being the much anticipated Fairmont Windsor Park, where… Show more Newly created position to head up all spa business operations and development across The Arora Group. Overseeing operation of existing multi site properties with ongoing facility and product offering through site leadership teams. Ownership of group spa p&l, group spa business strategy and insight. Also responsible for spa concept, design and internal business launch for all newly built and refurbished group properties. Latest project being the much anticipated Fairmont Windsor Park, where the Fairmont spa and wellness facilities are a world first for Accor. Spread over 2,500 sqm across two floors with 18 treatment rooms, Private Spa wing, Colon Hydrotherapy Suite, IV Infusion Suite, Dry Floatation Suite, 12 person Hammam, 5 person cryotherapy, 5 room GP & Aesthetics Clinic, Hair Salon, Truefitt & Hill Barber Shop, Mind Body Studio, Reformer Pilates Studio, Group Spin Studio, 275 sqm carefully curated gym, 4D scan room, 20m Lap Pool, Thermal Suite, Japanese Ashiyu, Himalayan Salt Room, 15m Outdoor Vitality Pool and bespoke treatments for the menopause and people living with, through and beyond cancer. 42 cover Wellness Cafe, Wellness Boutique and a Private Members Club. Show less

Pioneering new wellness and lifestyle club, Cloud Twelve will open its doors in April 2018.The first in an exciting new series of concept openings across the globe, this exclusive private members’ club is discreetly situated in a unique space that formerly housed the Museum of Brands on Colville Mews in Notting Hill, London.Already capturing the attention of the industry, Cloud Twelve is set to be a high profile, luxurious and unprecedented destination for beauty and wellbeing. The club… Show more Pioneering new wellness and lifestyle club, Cloud Twelve will open its doors in April 2018.The first in an exciting new series of concept openings across the globe, this exclusive private members’ club is discreetly situated in a unique space that formerly housed the Museum of Brands on Colville Mews in Notting Hill, London.Already capturing the attention of the industry, Cloud Twelve is set to be a high profile, luxurious and unprecedented destination for beauty and wellbeing. The club extends over three floors and 3000sq m to offer a holistic spa, luxury salon, state-of-the-art alternative medicine clinic, nutritionally focused plant-based brasserie and interactive play & learn space for families with children.Founded by the medical herbalist, naturopath and former fund manager, Jenya Emets, CloudTwelve is a sanctuary within the city for like-minded individuals to have fun, unwind, share ideas, learn new skills and help improve overall wellness. The Cloud Twelve philosophy is rooted in bringing friends and families together in a ‘home away from home’, to help achieve long-term emotional, mental and physical balance.It is the first club of its kind to meet the needs of busy parents and their children, offering interactive learning and development programmes for children under 5 with open-ended classes including art, music, science, ballet and mindfulness. Parents can relax and spend valuable time with their children whilst connecting with new people, or enjoy a moment of ‘me’ time in another area of the club whilst Offsted-registered crèche assistants look after the little ones.The wellness clinic will also be open to non-members, offering personalised programmes created by a team of nutritionists, herbalists and osteopaths that optimise wellbeing. A holistic approach to wellness combines therapies that harness the power of plants as well as science including cyrotherapy, IV drips and colon hydrotherapy. Show less

The industry’s largest promotional campaign which is now in its 12th year and encourages the nation to consider the benefits of spa for physical and mental wellness, also reached over 20 million people through a national media relations and social media campaign, raising thousands of pounds for charity partner, Macmillan Cancer Support. Funds are currently being collated but the total amount is expected to exceed last year’s total of £5,000. The money raised will contribute towards building a… Show more The industry’s largest promotional campaign which is now in its 12th year and encourages the nation to consider the benefits of spa for physical and mental wellness, also reached over 20 million people through a national media relations and social media campaign, raising thousands of pounds for charity partner, Macmillan Cancer Support. Funds are currently being collated but the total amount is expected to exceed last year’s total of £5,000. The money raised will contribute towards building a spa unit at the Macmillan Woodlands Centre, a dedicated chemotherapy facility at Cambridgeshire’s Hinchingbrooke Hospital. Patients undergoing chemotherapy will be able to attend the new spa unit to enjoy a range of complimentary treatments and therapies, as part of a necessary toolkit to help manage the physical and emotional stresses that can take their toll at this time.Participating spas, salons and industry suppliers ranging from large groups such as Macdonald Hotels, QHotels and Virgin Active to resort spas including Ragdale Hall and Titanic Spa to independent hotel spas such as Rockliffe Hall, Stoke Park and Seaham Hall and high street stores including Elemis Day Spa and The Massage Company, celebrated the week by offering exclusive National Spa Week packages, competitions, expert comment and special customer events. National Spa Week 2016 also partnered with You Beauty Box to launch a limited edition Spa Box which sold out within two days. The You Spa Beauty Box included leading spa brands such as Elemis, Aromatherapy Associates, TempleSpa, Spiezia, Caudalie, VOYA and [ comfort zone ]. Promotion of the box and National Spa Week was included as a full page advertisement in the Mail on Sunday’s You Magazine and editorial on the Daily Mail online as well as in an email to the Daily Mail’s database of over 315,000. Show less

Increase awareness to the benefits of being part of the UK's largest association for the spa industry whilst increasing membership numbers, retaining members and creating opportunities for all members to help UKSA reach their goal of growing the UK spa industry.o Reporting to the Chairman o Delivery of Board-agreed work streams to all UKSA members; Benchmarking and Market Intelligence; Educational Webinars; e-Newsletter; Networking Events; National Spa Week and o Initiative to… Show more Increase awareness to the benefits of being part of the UK's largest association for the spa industry whilst increasing membership numbers, retaining members and creating opportunities for all members to help UKSA reach their goal of growing the UK spa industry.o Reporting to the Chairman o Delivery of Board-agreed work streams to all UKSA members; Benchmarking and Market Intelligence; Educational Webinars; e-Newsletter; Networking Events; National Spa Week and o Initiative to connect regional Spa Director to share best practice and common challenges at the UKSA Spa Director Assembly’so Attend key industry conferences, exhibitions and events keeping ahead of current trends, news and developments.o Regulation and maintenance of the association website; general day-to-day administration and enquiry handling and e-newsletter.o Compile, approach and register suitable spa industry service suppliers and develop a value added collection of Member Benefits.o Producing weekly reports based on the agreed KPI's for the Chairman and boardo Attend and actively contribute to the quarterly board meetings Show less

o Reporting to the Managing Directoro Responsible for developing a company new business strategy, identifying any potential market and collaborating with the other departments to develop new business literature/pos/visual merchandise/PRo Responsible for achieving £500k of opening orders per year in new business revenueo Responsible for identifying a portfolio of 50 suitable spa partners per year that fitted the ESPA criteria: KPI delivery, budget setting and forecastingo Drive… Show more o Reporting to the Managing Directoro Responsible for developing a company new business strategy, identifying any potential market and collaborating with the other departments to develop new business literature/pos/visual merchandise/PRo Responsible for achieving £500k of opening orders per year in new business revenueo Responsible for identifying a portfolio of 50 suitable spa partners per year that fitted the ESPA criteria: KPI delivery, budget setting and forecastingo Drive the new business ongoing revenue through 10 Business Development Managers o Responsible for the smooth hand over of all new business over to the Pre-opening Manager and supporting them through the initial crucial opening event and subsequent monthso Responsible for developing a strategic plan for the launch of a ' Sales Development Programme', and its subsequent management.o Identify key accounts and red flag sites that require additional support and putting strategic plans in place to improve performanceo Launch newly formulated Toiletries and In Room Amenities range: strategic plan for route to market and sell into top key accounts. Show less

Supporting and reporting to the Director of Training & Education in all aspects of running the training teams both in the UK and ROI.o Personal Performance Reviews & goal setting for a team of 16 across UK & ROWo Ensuring that all new Training Managers adhered to vigorous ESPA induction to both the company and the training departmento Screening suitable candidates to join the ESPA Training Team and carrying out interviews and trade tests where requiredo Liaising with the… Show more Supporting and reporting to the Director of Training & Education in all aspects of running the training teams both in the UK and ROI.o Personal Performance Reviews & goal setting for a team of 16 across UK & ROWo Ensuring that all new Training Managers adhered to vigorous ESPA induction to both the company and the training departmento Screening suitable candidates to join the ESPA Training Team and carrying out interviews and trade tests where requiredo Liaising with the Marketing & Product Development teams to ensure key features and benefits were present/active in all batch samples o Motivating and inspiring team members to consistently deliver extraordinary levels of award winning training across all partnershipso Initiated a program of ‘Treatment Excellence’ so each and every Therapist delivering ESPA treatments and services did so with all touch points perfected.o Arranging twice yearly Training Managers Conferences that would bring all global Training Managers together to share best practice and common training/cultural challengeso Tasked with reducing all training costs from printing to shipping to training school costso Increased Trainer utilisation to 85%o Write copy for media and give interviews to industry presso Updated in-house teams with current product, treatment and ingredient trends Show less

Reporting to the CEO & founder on opportunities within the current operating channels to increase both UK and ROW spa businesses, product development, training, talent sourcing and budget setting.

Part of the Consultancy team providing a turn key/pre-opening support to high end 5 star hotel partners around the world to include; Peninsula Hong Kong, Bangkok & Chicago; Four Seasons Hampshire & Provence, Capella Hotel, Schloss Velden; G Hotel, Galway; Palace Lucerne, Switzerland

o Reporting to the Director of Training & Educationo Mentor to team of 16 UK & ROW Training Managerso Maintain exceptional treatment and training standardso Ensuring the brand is represented and facilitated by all accounts worldwide and in the UK in a 5* manner at all times.o Responsible for implementing a training plan and working within strict time constraintso Communicating at all business levels and be able to adopt varied teaching techniques to accommodate… Show more o Reporting to the Director of Training & Educationo Mentor to team of 16 UK & ROW Training Managerso Maintain exceptional treatment and training standardso Ensuring the brand is represented and facilitated by all accounts worldwide and in the UK in a 5* manner at all times.o Responsible for implementing a training plan and working within strict time constraintso Communicating at all business levels and be able to adopt varied teaching techniques to accommodate different learning styles. o Training all levels of ESPA treatments and products and keeping updated on new Industry developments.o Ensuring accurate and practical training notes are prepared and distributed during training sessions and that they are regularly updated and reports submittedo Focused, organised and flexible. Fully prepared when off-site training is requiredo Have the ability to think outside the box when required and deal with unexpected situations Show less

o Reporting to the General Managero Consultation with each and every guest to design the most appropriate mix of therapies, treatments and activities, taking into account medical history, lifestyle, personal preferences and desired outcomes.o Building wellness programs to span 3-6 week retreats to include all treatments and disciplineso Sourcing, screening and trade testing Natural & Holistic Therapistso Providing a range of Wellness Therapies to guests to include… Show more o Reporting to the General Managero Consultation with each and every guest to design the most appropriate mix of therapies, treatments and activities, taking into account medical history, lifestyle, personal preferences and desired outcomes.o Building wellness programs to span 3-6 week retreats to include all treatments and disciplineso Sourcing, screening and trade testing Natural & Holistic Therapistso Providing a range of Wellness Therapies to guests to include Reflexology, Reiki and Massageo Liaised with industry press so as to maximise on the success of their visit to Grayshotto Advised the scheduling team on the number of Therapists required on a daily basiso Duty Manager Show less

o Reporting to the General Managero Responsible for the daily running of all departments.

o Reporting to the Spa Directoro Responsible for the ongoing training and standards of treatments and serviceso Duty Manager