Lisa brings a results-driven approach to her role as a seasoned clinical healthcare professional, with extensive expertise in clinical operations, customer and member advocacy, and strategic planning for total population health.She excels at data analysis and devises innovative solutions to complex medical challenges. Lisa employs a collaborative method, working closely with clients and integrated vendors to achieve positive, measurable outcomes.A dedicated team player, Lisa prioritizes building strong relationships with both internal colleagues and external partners to consistently meet deliverables and exceed expectations.Her 10-year clinical career began in the Surgical Intensive Care Unit (SICU) and Cardiovascular Intensive Care Unit (CVICU) across Tennessee, Georgia, and Missouri, where she also embraced management roles.Beginning her insurance career in 2001, Lisa specialized in clinical operations for 11 years and has served as a Clinical Account Director since 2012.Lisa holds an active Health and Life Insurance license and RN license in the state of Georgia, along with a current CCM certification.