Lisa Baxter Email & Phone Number

Gilston, Qld, Au

Australia

Australia

Queensland, Australia

Australia

Short term project. Key achievements: Provided direction, inspiration, and support to leaders to achieve positive onboarding experiences for new team members. Worked with leaders to create positive and inclusive environments where employees felt needed, respected, and valued. Promoted onboarding best practises by sharing observations and insights with leaders to deliver outcomes that engage and retain talent. Supported development and standardisation of onboarding resources to improve new team member experience and leader user experience. Provided timely, effective reporting on key people analytics performance indicators.Recognised and celebrated project milestones.

12 month secondment. Key achievements: Design iterations and roll out of standardised continuous improvement framework across centres with continuous improvement coaches. Developed, influenced, and leveraged relationships with key stakeholders to get the roll out completed. Provided and co-ordinated training to leaders to support continuous improvement initiatives. Worked with Directors, Area, and Centre Managers to develop, design and implement Leader Standard Work. Continually looked for ways to optimise work processes, actively learning new skills and adapting leadership approach to achieve great outcomes.Recognised and celebrated roll out milestones.

Gold Coast

Key achievements: Demonstrated leadership and people management capabilities, relayed strategic objectives. Coached, developed and performance managed employees to deliver results. Provided direction, inspiration, and support to team to achieve company goals. Created and maintained a culture that delivered the best experience for customers and employees. Managed budgets and delivered productivity improvements. Provided and co-ordinated training to leaders and team members to support continuous improvement initiatives.Exhibited organisational savvy and business insight navigating and managing complex issues while developing positive relationships to deliver business outcomes. Adept at using financial indicators to guide decisions making.

Lisa joined Sodexo in 2010 and was employed as the Operations Manager for Queensland and the Northern Territory. She brings to the Sodexo team 25 years of management experience which includes multi-site operational roles (inclusive of national responsibilities) within a range of industries, tailored to onsite service solutions for remote accommodation Villages.This experience, accompanied by the successful completion of a Diploma of Business and severalcertificates in workplace training, team building and job coaching, ensures that the key values andprinciples of leadership are proven to deliver the fundamental objectives while creating a positiveworking culture for all.Lisa was extremely privileged to work alongside a professional team of Managers, Supervisors, Chefs and passionate Team Members, some of them pictured below. Lisa is especially proud of her earlier roles as Project Manager for Dysart Village in the Bowen Basin and the opportunity as Senior Project Manager leading a team of Managers to mobilise Dysart Stayover Village and Moranbah Village, this experience has undoubted suitably prepared for transition to Operations Manager leading facilities across Queensland.

Rocklea, Rothwell, Victoria Point Warehouses

Lisa was employed as a Lifestyle Co-ordinator for Bunning's commencing in 2004, thoroughly immersing herself in the positive workplace culture and customer service excellence oriented organisation. A highlight for Lisa was the public engagement, a genuine care for the people living in the warehouse communities. Lisa was appointed to the role of Operations Manager, enthusiastically embracing and enhancing workplace culture and shoppers experience. Lisa today maintains a large business and friendship based relationships with Bunnings employees across many facilities most notable the fabulous Rocklea, Rothwell and Victoria Point Warehouses.

South Brisbane, Queensland And Northern Territory

Lisa enjoyed the vibrant, dynamic retail environment that is Super Cheap Auto. Thriving in a rapid growth period Lisa's career progression evolved from front-line team member to Assistant Store Manager to Store Manager to involvement in new Store set ups, to facilitating the Super Cheap Auto Retail Management Academy to Area Manager for Stores across South Brisbane in Queensland and the Northern Territory. Working for Super Cheap Auto saw Lisa living in various locations throughout Australia and New Zealand. Lisa appreciates the business relationships and friendships that were developed and continue today.

Master Of Business Administration - Mba, Business Administration And Management, General, Graduate Diploma Business Administration

Business Administration And Management, General, Graduate Certificate In Business Administration

Business Administration And Management, General

Diploma of Management BSB51107

Business Administration And Management, General

Diploma of Business Management BSB50401

Organizational Leadership

Certificate On Job Coaching

Organizational Leadership

Certificate in Leadership and Team Building

Education record

Certificate IV in Workplace Training CN0384

Education record

Certificate II in Retail Operations