As a dedicated customer service professional with years of experience, I am passionate about creating positive and memorable experiences for customers. I thrive in roles that allow me to solve problems, build relationships, and contribute to the success of a team.Currently, I am completing my Bachelor of Business Administration with a minor in marketing, equipping me with the knowledge and skills to pursue leadership opportunities. My goal is to step into a management role where I can lead teams, drive excellence in service, and make a meaningful impact.Outside of my professional ambitions, I have a deep love for baking and dream of one day opening my own bakery. Whether it’s crafting the perfect customer interaction or the perfect cupcake, I am driven by a commitment to quality, creativity, and connection.Let’s connect—I’m excited to explore opportunities to grow and contribute in meaningful ways!
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Chat SpecialistGubagoo Nov 2021 - May 2022Toledo, Ohio, United States- Effectively handled a wide variety of customer inquiries via online chat. - Provided accurate information about the numerous products and services offered.- Received multiple commendations from customers for providing exceptional service and going above and beyond to meet their needs.- Consistently met or exceeded individual performance metrics, including average handle time and customer satisfaction scores.- Actively participated in team meetings and provided valuable insights to improve overall remote chat support operations. -
Transportation SpecialistRenzenberger Jan 2018 - Jun 2020Walbridge, Oh- Determine the condition of equipment by inspecting the vehicle prior to each shift including checking fluid levels and tire pressure.- Accurately complete van inspection forms, documenting any physical damage, mechanical or vehicle concerns. - Ensure operation of vehicle by completing preventative maintenance as required. - Maintain customer relations by transporting crews safely and efficiently.
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Project Manager - Open Enrollment SpecialistAdp Aug 2017 - Jan 2018Portland, Oregon Area- Planned and implemented projects.- Directed and led the work with clients/brokers.- Evaluated new strategies and procedures.- Ensured deadlines were met for benefit enrollment.- Maintain required project documentation. -
Transportation SpecialistRenzenberger Jan 2017 - Jul 2017Walbridge, Oh- Determine the condition of equipment by inspecting the vehicle prior to each shift including checking fluid levels and tire pressure.- Accurately complete van inspection forms, documenting any physical damage, mechanical or vehicle concerns.- Ensure operation of vehicle by completing preventative maintenance as required. - Maintain customer relations by transporting crews safely and efficiently.
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Member Service RepresentativeCatamaran/Optum Rx Nov 2014 - Jul 2016Salem, Or- Respond to incoming calls from our customers on issues related to benefit eligibility questions and prescription status inquiries. - Guide and educate callers on their prescription benefits, use of plan, formulary, premiums and status of orders and claims or inquiries. - Ask appropriate questions and listen actively while documenting required information in computer systems. - Identify issues and communicate solutions and steps to customers, pharmacies and physicians with prescription orders and reorders. - Make outbound calls to customers on prescription orders and payment issues.
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CaregiverNw Senior And Disability Services Jan 2011 - Apr 2014Salem, Oregon, United States- Assist clients with ambulation and mobility around the house or outside.- Assist clients with personal care and hygiene, physical therapy exercises, and ensure clients take prescribed medications. - Plan and prepare meals for clients, do the client’s shopping, and perform housekeeping duties for clients. - Be a pleasant and supportive companion and act quickly and responsibly in cases of emergency.
Lisa Beyster Skills
Lisa Beyster Education Details
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Marketing -
Business Management, General
Frequently Asked Questions about Lisa Beyster
What is Lisa Beyster's role at the current company?
Lisa Beyster's current role is Customer Service Representative | 8+ Years of Experience | Tattooed & Pierced Professional.
What schools did Lisa Beyster attend?
Lisa Beyster attended The University Of Toledo, Monroe County Community College.
What skills is Lisa Beyster known for?
Lisa Beyster has skills like Leadership, Analytical Skills, Strategic Planning, Research, Public Speaking, Punctual.
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