Advise and guide prospective students regarding career and specific program interest. This includes advising students in all matters relating to their program.Assist the prospective student through the enrollment process specific to Nursing, including interviewing student.Responsible for all aspects of onboarding enrolled students; providing students with financial guidance as it relates to funding for the program from enrollment through graduation.Provide personalized service to advise and support the student, nurture a healthy relationship, and continually re-verify alignment of career goals with degree outcomes.Service a cohort of active students.Assist with clinical scheduling, registration and advise students on clearance process.

Develop engagement strategies that increase connections with the College, within the class based structure, that promote and foster a sense of pride among alumni classesDevelop and manage class based written solicitations within the context of Colby Fund communications including at least a fall appeal, a spring appeal, and an end of fiscal year appealRecruit, train, supervise, and manage the efforts of class volunteersCoordinate and develop email marketing materialsManage the 30th, 35th and 40th Reunion programs, working to engage, steward, and solicit their increased engagement and annual support; Travel to meet face-to-face with key alumni within those class years each fiscal year to solicit increased commitments and to recruit volunteers for their classServe as an ambassador for Colby, and act as an advocate and spokesperson for annual leadership supportIdentify additional points of evaluation, metrics, and analyses necessary for the assessment and management of Colby's alumni donorsGather and analyze data in order to assess program effectiveness at increasing commitments

To advise and counsel the students through the Admissions process and facilitate the collection of all required Admissions documents relevant to the first term start. Conducted interviews and evaluate each prospective student based on his/her needs, desires, interests, qualifications, motivations, and commitments. Maintained continual contact with the student, providing the highest level of customer service throughout their journey at Kaplan. Provide accurate and timely information regarding academic programs, application and enrollment procedures and requirements as well as any Admissions related information to the student. Responsible for keeping current with program changes as well as to participate in programs for self-improvement and career development. I facilitated interdepartmental communications between Admissions, Financial Aid, Student Services, and Academics for the purpose of enhancing the Admissions Process and creating a positive team oriented atmosphere. I maintained the student relationship with our students through graduation.

Sales and Service Specialists are primarily responsible for providing basic sales and service support to customers as well as handling service requests and problem resolution. When guided by the Banking Center Manager or Assistant Manager, SSS adapt to a different role or play to create an excellent customer experience.Demonstrate Bank of America core values in all actions. Establish, retain, and deepen relationships with banking center customers to achieve banking center performance goals and provide quality customer service. Proactively identify and manage risk in every business, product, and service transaction leveraging the Risk Framework.Demonstrate Bank of America core values. Understand and live the values that support the culture.Treat all customers equally and fairly.Adhere to policies and procedures.Stay informed of key priorities and business updates.Execute sales and service processes.