Lisa Bodey Email & Phone Number

Kennewick, Washington, United States

• Subject Matter Expert (SME) for the vendor department• Analyzing paperwork for accuracy and completeness• Conduct trainings for various departments, as well as individuals, in order to explain our processes• Write Standard Operating Procedures (SOPs) for the various vendor • Lead vendor data cleanup activities• Ability to adapt and pivot from one duty to another• Collaborate with others in other departments toward the common goals of customer service

Kennewick, Washington, United States

• Subject Matter Expert (SME) for the vendor department• Analyzed paperwork for accuracy and completeness• Conducted trainings for various departments, as well as individuals, in order to explain our processes• Wrote Standard Operating Procedures (SOPs) for the various vendor functions• Lead vendor data cleanup activities• Ability to adapt and pivot from one duty to another• Collaborated with others in other departments toward the common goals of customer service

Richland/Kennewick/Pasco, Washington Area

* Reviewed expense reports for correctness.* Conducted trainings for those needing additional help on their expense reports.* Wrote multiple SOPs/OPLs for future reference in helping future Travel & Expense employees

Richland/Kennewick/Pasco, Washington Area

* Managed the balancing credit card statements, for 8 employees* Entered payroll hours for multiple employees* Applied corporate codes to the bills needing paid* Ordered supplies for the office* Arranged for items to be delivered at the potato fields or to our potato warehouses* Kept track of all loads of potatoes per Bills of Lading

Kennewick, Washington, United States

* Oversaw the processing of about 5,000 business personal property accounts* Supervised two employees in the personal property department * Assisted customers on the phone or at the counter* Kept track of time taken off each month for those employees in the Kennewick Assessor’s office* Filed paperwork to reference for 7 yrs* Letter writing* Balanced the personal property listings using a 10 key calculator * Emailed customers in regards to their listings * Used Microsoft Word, Excel, PowerPoint, Email