Lisa Buchsbaum, Mph Email & Phone Number

Minneapolis, Minnesota, United States

Department Of Internal Medicine

Collected data through surveys and key stakeholder interviews to capture current system of processing patient requestsUtilized lean management tools including process mapping and root cause analysis to identify opportunities to improve effective and timely communication of patient requests Presented process improvement recommendations to decrease turnaround time of patient requestsCollaborated with interdisciplinary team of physicians, nurses, and managers to strategically develop and build support for guidelines to improve continuity of care for patients through staff engagement and enhanced communication

Department Of Geritatrics

Collect data by reviewing medical records using Logician EHR system and abstracting data on Emergency Department services and their outcomes Analyze quantitative and qualitative data to understand emergency department utilizationIdentify methods to reduce Emergency Department visits that do not result in admission for clinic patients

Supported policy team on Chapter 224 (payment reform) implementation by conducting research and preparing for and participating in meetings with legislators and their staff, state agency administrators, and public policy colleagues.Served as point person for the Statewide Quality Advisory Committee (SQAC) and other quality improvement legislative efforts through participating in meetings, tracking activity, and updating key staff on progress.Drafted consumer-friendly reference documents, policy fact sheets, action alert communications, and blog entries for “A Healthy Blog” on payment reform and Quality Improvement. Participated in weekly Affordable Care Act trainings.Served as team expert on Massachusetts Dual Demonstration, OneCare, and trained Help Line counselors on key legislation.Assisted in development of new Veterans campaign, MASH, through research and outreach, including tracking individual legislator support and planning fundraising efforts.

Minneapolis, Mn

Delivered advocacy messages to state legislators and staff to give them patient perspective and educate on specific access-to-care, appropriateness and quality of care principles and priorities.Participated as a citizen advocate in public forums such as: town hall meetings, capitol days, round table discussions, and letters to the editor.Secured co-sponsorship and co-signing of health care related bills in legislature.Conducted outreach and awareness to explain the mission of Patient Advocate Foundation.Participated in monthly meetings, and contributed to important advocacy campaigns at the federal and state level.Recognized for elite level fundraising and advocacy efforts.

St. Paul, Mn

Developed curriculum and created educational materials for program using Pages from conception to execution.Managed timeline, budget, employees and creative team. Interviewed prospective dieticians, chefs, and program assistants.Served as client representative and point of contact for participants.Partnered with Director in developing marketing strategies and materials for on-site/off-site execution.Prospected new client leads and conducted sales presentations.Lead implementation of employee wellness program and brown bag lunch sessions in corporations such as, Minnesota Public Radio, General Mills, Target, and Health Partners.

Photo stylistPartnered with New Business Director to create, implement, and execute marketing program.Tracked sales activity with CRM tool and prospect clients using LexisNexis.Managed daily operations for design team of 20 staff; served as primary point of contact, disseminated information, ordered supplies, and coordinated meetings. Handled scheduling and correspondence for Creative Director.Assisted with file management, duplicating, and media requests.Supported Traffic Manager in ensuring efficient project workflow.

Master Of Public Health - Mph, Health Policy And Management

Bachelor Of Arts (Ba), Theatre/Theatre Arts Management