Lisa Burger Email and Phone Number
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Polished Store and Operations Manager. 14 years management combined with a demonstrated history of selling in the Luxury retail and automotive industry. Skilled in Retail Sales & Management, Event Management, Loss Prevention, Operations Management, and Marketing, Conflict resolution skills, Recruiting and Interviewing, Certification Time Management, Certification Master Life Coach Strong sales professional graduated from LORETTO HEIGHTS COLLEGE – Denver, CO.
David'S Bridal
View- Website:
- davidsbridal.com
- Employees:
- 5698
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Retail Store Manager ( Acting Sales And Alterations Managers.)David'S BridalLittleton, Co, Us -
Retail Sales Manager ( Acting Store & Alterations ManagerDavid'S Bridal Jun 2022 - PresentLone Tree, Colorado, United StatesGeneral Summary:The Sales Manager assists the Store Manager in by focusing primarily on floor management to ensure A+ customer service experience by consistently reviewing, training and coaching sales stylists to drive the business, meeting sales per hour and conversion goals. The Sales Manager leads communication and execution of the visual merchandising plan and all promotions and contests. The Sales manager is a key holder and is responsible for opening or closing the store and the accompanying duties assigned to that task. Principal Functions and Responsibilities: Leads sales floor management to ensure an A+ shopping experience for our customersManages the day-to-day operations of the store when the store manager is not in the store, and becomes responsible for all store manager responsibilities for that shift Addresses customer service issues in the store and work to resolve all issues following without escalating to store manager; if possible, addressing issues in the momentDrives achievement of customer service/satisfaction goals and standardsCreated employee schedules for all departments. Sales, CSR’s & Alterations. Monitored payroll and made schedule changes necessary to manage the store’s payroll budgetCoaches, teaches and role models sales behaviors to stylists to increase store conversion metrics and achieve sales per hour goalsSupervises Customer Relationship Management (CRM) for all applicable associatesOversaw the visual merchandising standards for the storeLeads the communication of the promotions and contests in the store. Performed all day to day tasks & duties related to the Store Manager and Alterations Manager. Driving store business, meeting store metrics and company expectations. Including; payroll, creating schedules, hiring, training, coaching & discharging of employee’s in concert with acting Regional Manager. -
Assistant Retail ManagerCoach Aug 2021 - May 2022Lakewood, Colorado, United StatesPrimarily responsible for supporting the Store Manager in managing sales goals, operations, payroll, asset protection, and human resources functions of the store. Supervises associates engaged in sales, inventory receipt, reconciling cash receipts, bank deposits. Performing services for customers. Resolves customer issues in a timely manner while being solution-oriented and forward thinking. Develop team to build long-term relationships with customers to drive business Takes initiative; has a high level of ownership and accountability for results of self and others. Develop sales strategies, initiatives and growth across all categories; communicates goals to the team, tracks store’s performance at all times and achieves sales. Demonstrates strong business acumen; strategically forecasts in partnership with Store Manager, plans and budgets to the needs of the business (i.e. payroll, staffing, scheduling, merchandising). Evaluates performance of all team members and provides consistent and timely feedback; creates and modifies action plans for the continuous development in partnership with the Store Manager. Resolves performance problems using appropriate communication, coaching and counseling techniques. -
Assistant Manager IiChico'S Fas, Inc. Nov 2018 - Aug 2021Lone Tree, Colorado 80124Primarily responsible for supporting the Store Manager in managing the sales, operations, asset protection, and human resources functions of the store. Supervises associates engaged in sales, inventory receipt, reconciling cash receipts, or in performing services for customers. -
Store & Operations ManagerExecutive Dry Cleaners & Shirt Laundry Aug 2016 - Oct 2018Arvada, ColoradoManaged daily operations of a retail & production plant environment. Including, banking, interviewing, hiring, coaching, training & discharging personnel ordering & purchasing of supplies, inventory control, generated weekly sales & production reports. As well as daily problem solving of production demands & customer needs. • Over saw operations of all office functions and personnel including assisting in the administration of new hire paperwork, the onboarding process, managing, training, and developing of the store staff.• Ensured all employee timesheets were properly recorded and that payroll was submitted on time• Ensured all employee timesheets were properly recorded and that payroll was submitted on time• Direct supervision of 11 employees in all departments including, interviewing, training, scheduling, coaching and termination. Created staff work schedules.• Oversaw the timely pick up & drop off of two delivery routes, as well as in store dry cleaning services. •Increased business during the first 3 months of fiscal year 2017 from 487,262.12 by an increase of 9% earning $43,853.59 for a total of $531,115.59.Increased business from fiscal year 2017-2018 by 24% earning $127,467.74 for a total of $658,583.33. This was accomplished by Martinizing Dry Cleaners acquiring, closing & transitioning 5 drop off stores into a delivery route.
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Sales And Leasing ConsultantStevinson Lexus Apr 2015 - Nov 2016Lakewood, Colorado• Welcoming customers and listening to their needs• Using a consultative selling process to match the best vehicle to the Customer needs• Creating a great vehicle delivery experience for the Customer• Following up with Customers to ensure satisfaction• Prospecting through referrals and other creative approaches• Setting and achieving targeted sales goals• Gaining superior product knowledge to effectively help Customers• Providing an exceptional customer experience to drive loyalty, Top in National CSI Elite Scores, 100% for New, 100% DQI, 97.5 % for CPO.
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Sales ConsultantJim Falk Lexus Of Beverly Hills Apr 2014 - Mar 2015Beverly Hills, CaWelcoming customers and listening to their needsUsing a consultative selling process to match the best vehicle to the Customer needsCreating a great vehicle delivery experience for the CustomerFollowing up with Customers to ensure satisfactionProspecting through referrals and other creative approachesSetting and achieving targeted sales goalsGaining superior product knowledge to effectively help CustomersTransition Customers to the Service Department to support their ownership experienceProviding an exceptional customer experience to drive loyalty, Top in National CSI Elite Scores, 100% for New, 100% DQI, 97.5 % for CPO.
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Lead Sales AssociateTommy Bahama Jun 2007 - Apr 2014The Grove Los Angeles CaliforniaTake responsibility for achieving individual and team sales goals. Enhance the guest’s experience by providing prompt, friendly, knowledgeable, and professional service that supports Tommy Bahamas’ Retail Mission Statement, Core Values and Service Excellence techniques.Greeting, Information Gathering,, Product Knowledge, Fitting Room EtiquetteSales and ClosingProactively seek opportunities to up sell and add-on additional merchandise, further enhancing the guest’s shopping experience.Meet and exceed sales and service performance goals set by store management team members including but not limited to individual sales, units per transaction (UPT,) dollars per transaction (DPT,) etc.Purchase and Return TransactionsAccurately and efficiently facilitate guest purchase and return transactions.Maintain proper banking and media accountabilities at POS while following all “Banking” and “Cash Wrap” policies and procedures.Other ResponsibilitiesWatch for and recognize loss prevention situations and know how to prevent and handle these situations using outstanding guest service and “Loss Prevention” policies and procedures.Consistently in top 3 of sales at a store level since 2007. Ranked top 10 in sales on So Cal regional level for fiscal year 2009 earning $283,281.21.Ranked top 05 in sales on So Cal regional level for fiscal year 2010 earning $336,883,41.Ranked top 05 in sales on So Cal regional level for fiscal year 2011 earning $397,665.21. Ranked top 05 in sales on So Cal regional level for fiscal year 2012 earning $480,372.11 Ranked top 05 in sales on So Cal regional level for fiscal year 2013 earning $498,640.11 Consistently on "Big Islander" Top Sales list for So Cal Region. -
Event ManagerAccess Destination Services 2002 - 2007Long Beach, CaCoordinated events according to client needs and budget.Located venues for corporate events and negotiated prices.Managed client logistics from arrival into Los Angeles to departure. Prepared client presentations using Power Point and Excel.
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Food & Entertainment Critic‘Where’ Magazine 2000 - 2002Las Vegas, Nevada AreaWrote and critiqued Las Vegas restaurants for monthly tourist magazine circulated throughout city hotels and shopping malls.Effectively created 16 articles, the first detailing kosher kitchens in Las Vegas and the second, “Chef’s Tables,” for the section, ‘Dining Around Town.’Wrote the entertainment gossip column for the weekly publication, ‘Gaming Today,’ joining forces with entertainment personality, Monti Rock III.Discussed and verified information regarding new shows, restaurants and club openings and recreated thoughts and sights into logical and factual column. Gained valuable experience in column writing, magazine ethics and social politics.
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OwnerChateau Fleuri Gourmet Foods 1997 - 2001Beverly Hills, CaIn charge of daily operations, including sales and marketing efforts for gourmet food export company specializing in high quality kosher sauces and salad dressings. Developed relationships with food brokers, vendors and food kitchens to efficiently promote and produce food products.Involved in all phases of new product development includingformulating recipes, cost analyses, marketing and sales, and transition to market.Designed all labels and attended wholesale food shows to expand business and customer base.Increased revenue for fiscal years 1996- 2000 from $42,000 to $326,242.21Member of the California Specialty Food Association.Member of National Association of Specialty Food & Trade. Negotiated the successful sale of Chateau Fleuri in 2001
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OwnerLagniappe Culinary Antiques & Collectibles 1995 - 1999Woodland Hills, CaManaged the day-to-day operations of an antique store including all sales and marketing.Provided outstanding customer service, culinary knowledge and cooking classes.Maintained customer database detailing customer needs, specialrequests and collecting interests to ensure customer satisfaction and repeat business.
Lisa Burger Skills
Lisa Burger Education Details
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Expert Rating SolutionsB -
Expert Rating SolutionsB -
Loretto Heights College – Denver, CoTheatriecal Set Design, Art, -
Landmark Academy Of TravelTravel Agent
Frequently Asked Questions about Lisa Burger
What company does Lisa Burger work for?
Lisa Burger works for David's Bridal
What is Lisa Burger's role at the current company?
Lisa Burger's current role is Retail Store Manager ( Acting Sales and Alterations Managers.).
What is Lisa Burger's email address?
Lisa Burger's email address is li****@****ama.com
What is Lisa Burger's direct phone number?
Lisa Burger's direct phone number is +132344*****
What schools did Lisa Burger attend?
Lisa Burger attended Expert Rating Solutions, Expert Rating Solutions, Loretto Heights College – Denver, Co, Landmark Academy Of Travel.
What are some of Lisa Burger's interests?
Lisa Burger has interest in Golf, Travel, Wine.
What skills is Lisa Burger known for?
Lisa Burger has skills like Retail, Customer Service, Customer Satisfaction, Store Management, Merchandising, Public Relations, Budgets, Management, Astrology, Event Planning, Marketing, Loss Prevention.
Who are Lisa Burger's colleagues?
Lisa Burger's colleagues are Elijah Adams, Sarah Harte, Tyrell Brinson, Davidson Coleman, Kimetra Martin, Tristan Park, Kimberly Terry.
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Lisa Burger
Executive-Level Leader With 20 Years Experience In Local Television News.Sacramento, Ca -
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