Lisa C. Smith Email and Phone Number

Responsible for leading complex community-focused housing projects within FEMA’s emergency sector, ensuring alignment with long-term recovery goals.Consistently manage cross-functional teams and facilitate the deactivation of units, ensuring compliance with federal regulations.Actively develop and implement operational strategies, including community engagement initiatives, stakeholder management, and resource allocation.Drive weekly meetings with regional management to provide… Show more Responsible for leading complex community-focused housing projects within FEMA’s emergency sector, ensuring alignment with long-term recovery goals.Consistently manage cross-functional teams and facilitate the deactivation of units, ensuring compliance with federal regulations.Actively develop and implement operational strategies, including community engagement initiatives, stakeholder management, and resource allocation.Drive weekly meetings with regional management to provide updates and coordinate next steps on housing and community related projects. Show less

Engaged in community listening sessions and task force projects to assess post-disaster housing needs and develop actionable solutions.Facilitated communication between federal and local entities to ensure that all stakeholders were aligned in achieving shared objectives.Supported budget management and project evaluation for housing missions across multiple states.

Built strategic relationships with community organizations and government bodies to identify and develop housing solutions for displaced populations.Supported neighborhood initiatives as a liaison among federal, state, and local entities.Trained new hires on housing and community engagement protocols, ensuring seamless integration into ongoing projects.

Spearheaded the coordination of multi-stakeholder projects, delivering housing solutions in disaster-affected communities.Managed team members, motivated staff, and ensured successful program implementation through effective training and communication.Fostered strong relationships with federal contractors, state officials, and local communities to streamline operations.

Led and managed a diverse team of over 100 employees, implementing effective strategies to ensure high standards of service and operational efficiency across multiple departments.Implemented comprehensive training programs and performance metrics, resulting in a 25% increase in customer satisfaction.Developed and executed operational plans that enhanced service delivery, streamlined processes, and improved overall departmental performance.