Lisa Capps Email & Phone Number

Washington Dc-Baltimore Area

Retail Leader for the United States Interior Define Studios.

-Strategically implemente structured training, innovatively re-structure sales and performance expectations - resulting in significant volume increase over company sales plan consistently.-Navigate the team through change management while making pivotal people decisions that have significantly impacte business and operations in the South East market and across the organization at large. Function in a continuous improvement mindset to expand the impact of Region and brand.Subject Matter Expert for reporting, talent attraction and acquisition, operational excellence, people empowerment and leadership, as well as structured and strategic business planning and execution.-Collaborate with strategic cross functional partners on all levels to support the success of Interior Define (Director of Stores, Brand Partnerships; Retail Operations, Allocation, Planning, Human Resources, Trade, executive level).-Leverage training background to become integral point of contact for the Region and beyond, especially when it comes to sales success, reporting, KPI’s, and Design Expert success.

Washington Dc-Baltimore Area

Washington D.C. Metro Area

Washington D.C. Metro Area

- Successfully lead a high-volume, "Must Win" location for the Vans Full-Price brand- Presented Emotional Intelligence at Vans Leadership Summit to fellow SMs and DMs - Chosen as a member of ALPS, Accelerated Leadership Program - Partnered with newly-promoted Store Managers; Follow up on training to include visual standards, as well as reading and reacting to business reports- Routinely conducted conference calls for DMV and North’s Must-Win Group (High-Volume/High-Profile Stores)- Onboarded and trained management staff of 6 new stores within the New England and New Jersey marketsTaught training classes in new stores involving selling, visual standards, and all company policies and procedures- Conducted DM and Corporate annual audits for all of the DC/Baltimore market- Grew home store business from <1 million location to 3.6+ million location- Nominated for Store Manager of the Year (2012/2018)- Consistently built bench strength for internal and district promotion

Sunrise, Florida

• Responsible for managing 20 to 25 employees, including 5 key holders.• Recruit, hire, and train new associates• Ensure the development of the team increases sales through effective customer interactions. • Maintain all store operations per company’s policies and procedures• Execute Loss Prevention and shrink programs to minimize company loss• Increased sales by 35%. (From $1.286 million in 2008 to $1.75 million in 2009)• Reduced the shrink percentage from 16.9% to 5.7% in one year as store manager• Received Star of the Week within district consistently. (Based on percentage over LY, ADS, UPT, and sock to shoe ratio)• Recognized as having the highest comp-store sales at 2009 manager’s meeting in Huntington Beach, CA• Nominated for Store Manager of the Year in 2010