Accountable for leading a global, dedicated team charged with carrying out the strategic purpose of transforming the organization’s operating model.

Speeding the execution of key strategies and initiatives to drive impact and alignment globally. - Oversee strategic business initiatives for CCL's Global Markets from development through successful execution. - Develop communication strategies that convey CCL's values, services, and priorities to key internal and external audiences. - Active member of the Global Markets Americas Leadership Team and Global Leadership Team.

Executive coaching, organizational effectiveness, strategy, and culture transformation consulting.

- Led P&L and client experience for the Leadership Development Experiences practice area. - Transformed the FCCS leadership development experiences portfolio, with a focus on current adult learning theory and practices and voice of the customer. - Developed and executed best-in-class leadership development and experiential learning strategy and programs. - Implemented innovative approaches to learning and leadership development, looking beyond conventional approaches to create… Show more - Led P&L and client experience for the Leadership Development Experiences practice area. - Transformed the FCCS leadership development experiences portfolio, with a focus on current adult learning theory and practices and voice of the customer. - Developed and executed best-in-class leadership development and experiential learning strategy and programs. - Implemented innovative approaches to learning and leadership development, looking beyond conventional approaches to create impactful change. Show less

P&L and client experience responsibility for the Colorado Springs campus, focusing on senior executive leaders. Previously led the largest and flagship Greensboro, NC campus.Grew revenue consistently while improving margins.Instrumental in driving the adoption of the Equity, Diversity and Inclusion strategic pillar.Responsible for culture change leadership for enterprise strategy and business operations transformation.

Hand-picked by CEO to elevate performance of management team, improve safety, and implement continuous improvement. Lead $24M oil & gas well servicing firm's business strategy, human resources operations (compliance, performance management, continuous improvement), organizational effectiveness programs (communication, corporate identity, culture / change management), and health, safety and environmental operations. 12 direct reports.ORGANIZATIONAL DEVELOPMENT & DESIGN: Enabled… Show more Hand-picked by CEO to elevate performance of management team, improve safety, and implement continuous improvement. Lead $24M oil & gas well servicing firm's business strategy, human resources operations (compliance, performance management, continuous improvement), organizational effectiveness programs (communication, corporate identity, culture / change management), and health, safety and environmental operations. 12 direct reports.ORGANIZATIONAL DEVELOPMENT & DESIGN: Enabled leadership’s sense of ownership by creating collective ambition organizational compass founded on their existing accomplishments and pride, and developing into aspirational goals. HUMAN RESOURCES: Improved performance expectations and increased field safety leadership training.HEALTH, SAFETY & ENVIRONMENT (HSE) LEADERSHIP: Reduced OSHA incidents 40% by shifting leadership to collaborate and own process. Reduced total recordable incident rate 4% and improved incident severity 2%. Show less

Curator of management and leadership development programs and strategy, responsible for attracting and recruiting talent, managing performance, developing team, and planning succession for $1.5B helicopter services firm. As steward of organizational culture, helped differentiate company culture from competitors’ culture, through customer experience maps and behavioral targets. 5 direct reports.LEADERSHIP DEVELOPMENT: Grew the number of leadership development cohorts from 1 to 2 and… Show more Curator of management and leadership development programs and strategy, responsible for attracting and recruiting talent, managing performance, developing team, and planning succession for $1.5B helicopter services firm. As steward of organizational culture, helped differentiate company culture from competitors’ culture, through customer experience maps and behavioral targets. 5 direct reports.LEADERSHIP DEVELOPMENT: Grew the number of leadership development cohorts from 1 to 2 and management cohorts from 2 to 4. When left, 4-5 candidates were active in the program, improving the leadership bench. TALENT MANAGEMENT: Recruited management development talent, then created 2-year program to foster and train them. Attracted high potential leadership candidates by designing and directing Advanced Management Development Program (AMDP).Panelist, 2014 NFTC International Human Resource Forum, Developing Leaders for the Global Enterprise Show less

Led design and delivery of organizational development programs, including policies, procedures, and recommendations to enhance overall organization effectiveness. Saved projected $4M through infrastructure and process improvements. Responsible for $10M budget and 100+ team.Despite ongoing role as VP of Org Dev and no prior experience in highly regulated Health, Safety, and Environmental function, entrusted by CEO with dual role of VP, HSE to turn around the function, from October 2010 –… Show more Led design and delivery of organizational development programs, including policies, procedures, and recommendations to enhance overall organization effectiveness. Saved projected $4M through infrastructure and process improvements. Responsible for $10M budget and 100+ team.Despite ongoing role as VP of Org Dev and no prior experience in highly regulated Health, Safety, and Environmental function, entrusted by CEO with dual role of VP, HSE to turn around the function, from October 2010 – January 2013. LEADERSHIP & TEAM MANAGEMENT: Identified 2 strong managers out of dozens, through pointed evaluation. Reduced cost 10-15% by thinning overall safety organization by 30 people, while boosting efficiency and improving outcomes.RELATIONSHIP MANAGEMENT: Bettered HSE 30% YOY (total recordable incident rate, TRIR) by swaying ops managers to take greater role in safety results and own subsequent process improvement by working them through span of control process. Show less

Led $160M Rocky Mountains market across all business lines; oversaw customer experience and team development in support of growth and revenue targets. 18 reports. TRAINING & DEVELOPMENT: Developed and implemented company-wide organization development initiatives, reporting to Chief People Officer.TEAM MANAGEMENT: Oversaw 12 business development professionals and a team of 6 learning and development professionals covering compensation administration, performance appraisals, and… Show more Led $160M Rocky Mountains market across all business lines; oversaw customer experience and team development in support of growth and revenue targets. 18 reports. TRAINING & DEVELOPMENT: Developed and implemented company-wide organization development initiatives, reporting to Chief People Officer.TEAM MANAGEMENT: Oversaw 12 business development professionals and a team of 6 learning and development professionals covering compensation administration, performance appraisals, and development planning. Show less

Maintained margins despite market downturn. Responsible for all of western US, strategic planning, performance metrics, and execution of growth and revenue targets.CUSTOMER RELATIONS: Provided commercial solutions to meet customer needs, introduced new technologies and demonstrated value proposition Key created for its customers.PERFORMANCE METRICS: Defined and implemented metrics and accountability measures for domestic Business Development organization.PRICING:… Show more Maintained margins despite market downturn. Responsible for all of western US, strategic planning, performance metrics, and execution of growth and revenue targets.CUSTOMER RELATIONS: Provided commercial solutions to meet customer needs, introduced new technologies and demonstrated value proposition Key created for its customers.PERFORMANCE METRICS: Defined and implemented metrics and accountability measures for domestic Business Development organization.PRICING: Implemented new pricing model for primary line of business across the western US. Show less

Increased reliability 20% by wresting business direction back from customers and empowering managers to execute to operational excellence (CA market). 5 reports, covering compensation administration, performance appraisals, and development planning.CULTURE CHANGE: Resolved conflict and shifted legacy culture to finally oust customers from the driver’s seat and internally empower the team to regain leadership.CONTINUOUS IMPROVEMENT: Met or exceeded established safety, quality… Show more Increased reliability 20% by wresting business direction back from customers and empowering managers to execute to operational excellence (CA market). 5 reports, covering compensation administration, performance appraisals, and development planning.CULTURE CHANGE: Resolved conflict and shifted legacy culture to finally oust customers from the driver’s seat and internally empower the team to regain leadership.CONTINUOUS IMPROVEMENT: Met or exceeded established safety, quality, and operational growth targets through leadership over all aspects of CA division's strategy and continuous improvement efforts. STRATEGIC PARTNERSHIPS: Improved customer satisfaction and increased market share by developing trusted business partner relationships with key customer groups.PROCESS IMPROVEMENT: Implemented Service Optimization Program focused on safety, quality and productivity. Executed Key Continuous Improvement program for CA Division utilizing Lean, Six Sigma and other process improvement methodologies to embed continuous improvement methods in the culture. Show less

Avoided $12M annual cost by decommissioning 200+ global financial applications. Ensured institutionalized processes and governance to ensure ongoing success.PROCESS IMPROVEMENT: Developed and refined decommissioning methodology, including estimating models, cost avoidance models, processes, metrics, and tools PROGRAM MANAGEMENT: Oversaw work plan, budget, and communications. Liaised with senior leadership, presenting Quality Assurance reviews and Operating Committee… Show more Avoided $12M annual cost by decommissioning 200+ global financial applications. Ensured institutionalized processes and governance to ensure ongoing success.PROCESS IMPROVEMENT: Developed and refined decommissioning methodology, including estimating models, cost avoidance models, processes, metrics, and tools PROGRAM MANAGEMENT: Oversaw work plan, budget, and communications. Liaised with senior leadership, presenting Quality Assurance reviews and Operating Committee meetings.Previous roles at Accenture include: Operations Reporting Manager for IT Budget Planning and Forecasting; Product Manager, CIO Applications; Program Manager; Consultant, CIO Application Services Show less