o Develop testing strategies and own the testing regime for ITV applications, including Oracle Fusion applications, legacy systems, integrations and all other areas of the landscapeo Manages the 3rd party testing service to ensure regression test packs are kept up to date and optimisedo Support and manage the monthly release testing for the EPM system and quarterly ERP & HCM releaseso Leads quarterly release impact assessments on Oracle Fusion and release regression testing of functional, non-functional and systems integration areas for ERP and HCMo Responsible for establishing a robust mechanism to track releases, upgrades and changes to all environments including the patching cadenceo Ensure comprehensive documentation and the change control process is followed for all changes within supported systems, being mindful of environment and version control policies in placeo Leads the change advisory board, ensuring adequate risk assessment and scheduling of technical changes and releaseso Develop and communicate a release strategy that is constructed around the Oracle Fusion release cycle and is ordered and prioritised to ensure continuity across the landscapeo Attend and contribute to all governance bodies set up to control and improve the systems

Project - Unit4 ERP Implementation Test Manager - Babergh & Mid Suffolk Councils (Client) o Part of the senior leadership team leading on test management, attended sponsor meetings and a member of the change boardo Delivered test stream workshops – third parties, internal teams, key stakeholders, and technical teams attendedo Led test best practice workshops to promote awareness on what a ‘good’ test case/script looks like, sessions also included walkthroughs to demonstrate ‘how’ to create a test case/scripto Create the programme test strategy o Accountable for leading the real-world scenario workshops to ensure the business documented their processeso Delivered the test schedule based on e2e processes, integrations, data etc. with focus on validation testing requirementso Configuration of Azure DevOps for UAT

o Led a team of 22 direct reports across the globe (Test Managers, Test Analysts, and contractors)o Peer review Test Strategies, Test Plans, Bids etc.o Lead on Test Management Remediation (on projects) and Assurance checkso Day to day point of escalation for all Team memberso Monitor and manage resource allocation to new and ongoing projects in line with utilisation targetso Carry out regular One-to-One meetings with all staff to check on wellbeing and performanceo Set and track employee goals and performanceo Monitor and track Contractor performance and delivery quality

Client Role: ERP SIT/UAT Programme Test Manager - Higher Education September 2021 to December 2022o Led a complex UAT with over 200 participants including the project team and business testerso Part of the senior leadership team leading on test management, attended sponsor meetings and a member of the change boardo Responsible for test estimations, test planning and working with the functional leads to communicate the strategyo Led several test levels from SIT, System Testing, UAT, Hypercare and Regression Testing throughout the project o Led release management during test phases and led regression testing through Oracle upgradeso Instrumental in the Oracle ERP Fusion implementation with complex integrations using test management best practice and previous experience-based testingo Led and delivered testing with 19 complex integrations o Led EPM testing, regression testing and monthly update testingo Delivered test stream workshops – third parties, internal teams, key stakeholders, and technical teams attendedo Led test best practice workshops to promote awareness in what a ‘good’ test case/script looks like, sessions also included walkthroughs to demonstrate ‘how’ to create a test case/scripto Accountable for leading the real-world scenario workshops to ensure the business documented their processeso Delivered the test schedule based on e2e processes, integrations, data etc. with focus on validation testing requirementso Proficient in TestRail and JIRA

US Mailing Equipment Company o Consulted on test scope, SIT re-alignment, and quality assuranceo Assisted and consulted on SIT replanning using ERP test management with 162 integrations in scope

Client Role: ERP Test Manager – Construction May 2020 to September 2021o Responsible for successful leadership of the test function for the transformation programme with a leading construction cliento Instrumental in the Oracle ERP Fusion implementation, using test management best practice and previous experience-based testingo Led a team of test analysts, SMEs (Subject Matter Experts), Integration SMEs to business testers from test levels, SIT, system testing and UATo Defined the test activities for all development lifecycles; created the test strategy, test plans, location plans, third party engagement packs, set up review sessions on the work products (test work products – test scenarios, test cases etc.) to verify the product is built the right way for the testing levels (SIT, UAT etc)o Led test best practice workshops to promote awareness in what a ‘good’ test case/script looks like, sessions also included walkthroughs to demonstrate ‘how’ to create a test case/scripto Module areas included Project to Cash (P2C), Record to Report (R2R), Source to Pay (S2P), Inoapps Construction Cloud, Outturn Planning, several third-party clients, and internal Skanska systemso Proficient in qTest testing tool

Projects: Global Test Programme Manager - TechnipFMC - Oil & Gas (Payroll and HCM) Sept 2018 – May 2020o Led and delivered projects on a global scale – Malaysia and US payroll, HCM in 23 countries (three regions; Asia, USA, Europe)o Instrumental in the Oracle HCM Fusion implementation, using test management best practice and previous experience-based testingo Experience in Oracle testing modules; HR, Payroll, and other systems such as SAP, GEOS and other third-party clients feeding in/out of Oracleo Led several test levels from SIT, System Testing, UAT, Hypercare and Regression Testing throughout the project o Defined a detailed test strategy outlining the programme approach for the test workstream, including but not limited to activities, deliverables, scope, dependencies, timeframes, and RACIo Led test stream workshops – third parties, internal teams, key stakeholders, and technical teamso Led test best practice workshops to promote awareness in what a ‘good’ test case/script looks like, sessions also included walkthroughs to demonstrate ‘how’ to create a test case/scripto Proficient in the HPALM testing tool and promoted the adoption in all regions to ensure real-time reporting on progress. o Built a solid understanding of the programme solution (global and local designs) by working closely with the workstream experts to understand their scope and solution o Responsible for providing the key global Project Managers testing best practice and working in collaboration to form a common understandingo Led and mentored three test analysts (KL, UK and US based) on best practice in all regions

o Provide internal consultancy to key stakeholders, gather and analyse customer requirements; challenge and provide costed options and deliver functional improvementso Create and manage Oracle support requests to resolve outstanding issues within the Oracle ERP eBusiness Suite leading to resolution o Ensure client relationships are maintained as it encourages trust, openness and reassures confidence in the product deliveryo Execute and document activities such as configurations, develop functional test scenarios, perform functional and regression testing, assist with UAT and manage defect resolutiono Consistently observe and seek out opportunities to improve work practices and recommending improvements to increase efficiency o Demonstrate a ‘hybrid’ skillset by managing (objectives and rationality of the system) and ‘soft’ (people, culture, emotions and politics) aspects of a system changeo Encourage change management, process management and user participation as this can influence how the end user engages with system changes

o Providing support to a large client base using skills and experience in Oracle Projects to maintain SLA levels and exceed customer expectationso Stakeholder management at all levels covering cross-functional teamso Project lead on improving the teams training, exposure to other areas of the business, customer focus and team building. Grasped each and every opportunity to improve existing processes and create new processes for the support team communityo Deputised in absence of the manager, advising the team on business and technical queries o Work load of over 300 calls each period ensuring SLA levels are adhered to and create a customer focused environmento Identified and initiated improvements to the call process o Team supervisor to ensure call SLA’s are adhered to, provide excellent customer support and encourage team interactiono Management of key performance indicators o Active role in the road shows across the business units in several locations to raise the teams profile, build customer confidence, build a shared interest environment and encourage a support network

o Won an IM internal award for Determination – I was nominated for this award for my ‘go-for-it attitude’, efficient response and my determination to get the problem resolvedo Responsible for actively managing the Oracle business suite application to manage and monitor system performance, availability and key data areas. This includes the management of workflows and interfaceso Maintain and communicate a schedule of system availability including planned downtime working with the Database Administrators, IM Security, IM and ERP Release Managers and Change Managemento Creating work instructions and Implement BR100 reviews to ensure correct format and reduce configuration errors

o Supporting Northern Europe, 1st Level, 2nd Level and on-site supporto Worked in Finland for two months on a migration project, involved building standard PCs, networking, being involved on a large scale project and supporting new userso Won an award for exceptional help to the business during the time spent in Finlando Experience in Ipass, Cisco Systems VPN Connect, Systems Management Server, Specialty Chemicals Corporate Directory (SCCDAdmin), Hewlett Packard Openview, Collection Management, standard build and hardware knowledge