Managing the Workspace Services team in order to ensure that colleagues and visitors have a positive experience in their work environment.Management and execution of provision of COVID secure return to work environment including office refurbishment.Ensuring that reception, switchboard and security cover is maintainedReactive contractor management - reviewing risk assessments, signing in using entry permits, issuing hot works permits, ensuring safe behaviour during their time on site and work is completed according to the quote.Implementing and maintaining high standards of health and safetyDaily team management including holiday requests, team meetings and 1:1sEnsures properties are maintained in accordance with legislation, environment, health and safety requirementsManaging site based contractors and supplier service delivery reviews for all external provisions such as catering, security and cleaning, ensuring commercial viability and excellent service is provided.Ensuring provision of homeworking equipment Regular visits and management of multi sites including Merchant House, Glass Solutions and Saint Gobain House in East Leake

Leading and motivating the GES furniture division, to strive and drive product delivery and excellence. Recommending and implementing new processes and documentation to continually improve the furniture division offering whilst acting as a conduit between the senior management and stakeholders of GES EMEA.Boosted the furniture division revenue by 10% in the first year of appointment, achieved by ensuring client satisfaction, retention, and confidence with the brand, whilst driving cost efficiencies.As Furniture Manager, GES EMEA, steered onsite delivery, excellence, and best practice across a portfolio spanning 400+ events annually in the UK and Europe. Having vast experience within the exhibition industry. Achieving quality service excellence continually throughout all milestones of projects and ensuring timelines adherence.Continued professional development highlighted by the completion of ILM Level 3 and 5 whilst in full-time employment. Currently undertaking an Open University CMDA Degree in Leadership & Business Management supported by GES EMEA to advance professional skill set, expand knowledge and experience.

Being ultimately responsible for the profitable operation of Visit Connect, a mobile sales lead capture app, an integral part of the Global Experience Specialists (GES) technology portfolio. Visit Connect and Poken are cutting edge devices allowing exhibitors to virtually meet, capture rich prospective data and exchange business needs. GES are one of the largest global contracting arms of the exhibition industry with an HQ based in Coventry, UK.With a departmental global turnover now in excess of over £2M, I manage a team of staff in the U.K. and Netherlands, I am responsible for the operational delivery and lead the development and execution of the marketing and up-sell strategy. As a key member of the leadership team, reporting in to the Global MD I pride myself on setting and achieving goals, developing logical solutions and motivating my team.Main objectives within the role was to uplift our revenue by 14% on the first year of employment which has been achieved and to ensure client satisfaction, retention and confidence with our brand. YOY, our brand penetration has grown by 15% annually therefore seeing both revenue and penetration uplift.Prior to my appointment within this position, my job role was Onsite Operations Manager. Being responsible for the onsite delivery and excellence across our portfolio spanning over 200 events annually in the UK alone.Having a wealth of experience within the exhibition industry, operationally and strategically, and never being daunted by challenges, being part of GES fulfils my need and desire to work within a forever changing and fast paced environment.I believe in constantly achieving and reviewing my skill sets. Currently I have nearly completed my ILM Level 5 which I have achieved whilst in full time employment. This is due to be completed by April 2018. My medium term goals are to complete my ILM Level 6 to further my professional skill set and to expand my knowledge and experience within a managerial role

During this time, I worked for various high level clients within the Conference, Exhibition, Hospitality and Registration industry on a freelance basis.Skill sets included Sales and Promotions; Hospitality; Delegate Management; Exhibition Registration; Corporate Events; Logistics and Event Planning; Professional Liaison.​Major clients included Microsoft, Microsoft Conferencing Reading UK, Renault UK, Renault UK BTCC, Kaliber Racing, Guinness Special Events.

Providing full PA and Secretarial services to Ursula Russell MBE who at the time was Director of Educational Services for RSA Examinations Board (now OCR). Also offering support to senior managers within the Organisation. ​Carrying out all duties pertaining to the job role such as: Arranging conference calls; Diary and email management; Organising travel and accommodation; Ordering equipment/stationery; Typing and filing of all documentation; Keeping of accurate records; Event/Conference organisation; Computer literacy; Preparation of presentations; Professional liaison.