Lisa Chatelain Email & Phone Number

Dublin, IE

Dublin, County Dublin, Ireland

Dublin, County Dublin, Ireland

• Verify linguistic, cultural and contextual accuracy of in-game text
• Verify cosmetic integrity and implementation of in-game text
• Quality assurance of subtitles and audio localization
• Ensure that the correct approved terminology is used throughout the game
• Identify, isolate, document and manage defects/bugs clearly and concisely in a bug database
• Follow the documented processes at all stages of the testing process

Toronto, Ontario, Canada

• Manage a remote-first team of up to 15 analysts in Canada and the Philippines, including performance management, weekly team and individual meetings, coaching, and team bonding events
• Manage day-to-day capacity planning and staffing of 60+ analysts across multiple projects with competing deadlines on a quick turnaround, coordinating with other team leads and analysis team managers
• Support team to ensure individual and team objectives and key results are being met
• Conduct recruitment, selection and onboarding of new team members
• Manage training schedules across the team, focusing on overall departmental development
• Work closely with cross-functional colleagues across the organization to ensure client needs are being met

Dublin, Comté De Dublin, Irlande

• Create, assign and coordinate tasks daily for the testing team
• Create and update test plans to ensure high level of test coverage
• Review bug reports to ensure compliance with client’s standards and guidelines, as well as triageand forward them to the correct assignee
• Work closely with external partners and clients to ensure smooth communication for optimal endresults
• Provide daily or weekly status reports and proactive daily communication to ensure issues presenting a risk to deadlines or end results are solved as early as possible
• Provide training to new members and share knowledge with experienced team members, as well as provide feedback when appropriate

County Dublin, Ireland

• Verify linguistic, cultural and contextual accuracy of in-game text
• Verify cosmetic integrity and implementation of in-game text
• Quality assurance of subtitles and audio localization
• Ensure that the correct approved terminology is used throughout the game
• Identify, isolate, document and manage defects/bugs clearly and concisely in a bug database
• Follow the documented processes at all stages of the testing process

Suède

Remote freelance translation and localization work for merchant websites.

New Rochelle, New York, États-Unis

• Manage daily plannings of cashiers to ensure smooth client foot traffic at the registers
• Solve issues occurring between employees and customers at the registers and welcome desk
• Serve as primary point of contact between associates and customers, as well as between in-store services
• Ensure safe storing of money at the end of the day
• Maintain high standard of service from associates
• Occasional contact with a temporary work agency to hire extra cashiers as needed

Fontaine-les-Dijon

Software Development - Eqf Level 4

1. Use project management principles and methods to manage IT projects 2. Apply JavaScript to web development 3. Apply matrix methods.

Maîtrise, Science De L'Éducation

Degree in education for the French system, from kindergarden up to primary school.

Maîtrise, Recherche Et Veille

Research and information monitoring degree in English. - Introduction to information monitoring - Culture and History of English-speaking.

Licence, Llce Anglais

English Language, Literature and Culture degree. - Translation (EN>FR and FR>EN) - Civilisation - Grammar (French and English)