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Systems thinker and technical product manager. Passionate about improving technology-driven service experiences for education and government. Equity-fluent leader and DEI advocate.I am currently focused on building a best-in-class technical product management skillset, understanding how to address customer needs in B2B and B2C settings.My long-term goal is to apply these skills to design and sustain robust public sector digital services that center the experiences of marginalized individuals—especially in K-12 public education and local government.By designing digital products and services to be deliberately diverse, equitable, and inclusive, I believe we can address the diverse needs of underserved communities and de-institutionalize historically oppressive systems. At the core of this is not just user-centric design for marginalized voices--but also the leadership, strategic thinking, and agility to implement, maintain, and sustain these products, services, and systems over time.
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Senior Product ManagerTinder Sep 2024 - PresentWest Hollywood, California, UsUser Growth -
Senior Product Manager, Technical - External ServicesAmazon Web Services (Aws) Jul 2022 - Sep 2024Seattle, Wa, UsAt Lambda, I worked on the Growth team and led our go-to-market strategy for Lambda’s self-serve channels, including standing up our product-led growth strategy from scratch. -
Senior Product Manager - Technical, External ServicesAmazon Web Services (Aws) Jun 2021 - Aug 2021Seattle, Wa, UsAs part of the EC2 - Local Zones team, I evaluated a product opportunity (including customer segmentation, product definition, and roadmap) that eventually became Dedicated Local Zones.
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Regional Operations ManagerKipp Public Schools Northern California Jul 2018 - Jul 2020Oakland, Ca, UsI oversaw student services, managing operational compliance and maximizing public funding for 15 schools serving 6k+ students. I am most proud of my work on redesign and transformational change management in our nutrition program, to improve food quality and access while reducing costs, and in our afterschool programs, where I redesigned compliance infrastructure and rebuilt community to grow our state funding by 70% to $1.7MM. I also managed KIPP Bay Area's enrollment and admissions platform on Schoolmint, lead state attendance reporting for Principal Apportionment funding, and coached 5 school-based Operations Leaders on their professional developmentI was also an active member of KIPP's Equity Council, co-led KIPP Asian American & Pacific Islanders affinity group (KAAPI), and served on the Compensation Task Force. -
Regional Operations AssociateKipp Public Schools Northern California Jul 2017 - Jun 2018Oakland, Ca, UsIn managing several student data processes, I maximized public funding across 12 schools by improving data collection and management for California's state reporting system (CALPADS). I also improved internal knowledge management and communication systems for our school and regional operations staff.
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FellowEducation Pioneers Jul 2017 - Jun 2018Boston, Massachusetts, UsEd Pioneers' Fellowship was the perfect way for me to transition to education while building on my skills and experiences from strategy consulting, to begin developing my Bay Area education network, and to learn how to focus my work on supporting Black and brown students. -
ConsultantSimon-Kucher & Partners Sep 2014 - Jun 2017Bonn, DeAt the world's leading pricing and monetization strategy firm, my teams and I created pricing and marketing solutions for tech and retail clients ranging from $10MM to $350MM.In our org, I was known for my expertise in market research--leading design, research, programming, and administration for 10 voice-of-customer studies of up to 100k users through expert interviews, focus groups, and quantitative surveys featuring conjoint analysis.My favorite part of this work was combining transaction and usage data analysis, market research, and market simulation modeling to discover what users truly valued about their products and services--and how their answers changed when you asked them to make a trade-off. -
Site DirectorLet'S Get Ready Jun 2012 - May 2013New York, Ny, UsThis experience solidified my passion for educational equity and taught me how much I enjoyed creating impact on the non-instructional side of a direct-service organization.With my co-Site Director, I led daily operations for our program at Frederick Douglass Academy, providing SAT prep and college admissions coaching to 85 low-income high school students.To accommodate increased demand for the program (42% over-enrollment) while facing budget cuts, I implemented more efficient practices to recruit high-quality volunteer teachers and to organize our annual college visit so that we successfully stayed under budget.In 8 weeks, we served more students than ever, and they achieved an average SAT score increase of 109 points.
Lisa Chen Skills
Lisa Chen Education Details
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University Of California, Berkeley, Haas School Of BusinessMaster Of Business Administration - Mba -
Columbia UniversityPolitical Science - American Politics; Computer Science
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The Brearley School
Frequently Asked Questions about Lisa Chen
What company does Lisa Chen work for?
Lisa Chen works for Tinder
What is Lisa Chen's role at the current company?
Lisa Chen's current role is Growth at Tinder | Berkeley Haas MBA.
What is Lisa Chen's email address?
Lisa Chen's email address is lc****@****ail.com
What is Lisa Chen's direct phone number?
Lisa Chen's direct phone number is (866) 607*****
What schools did Lisa Chen attend?
Lisa Chen attended University Of California, Berkeley, Haas School Of Business, Columbia University, The Brearley School.
What skills is Lisa Chen known for?
Lisa Chen has skills like Research, Microsoft Excel, Powerpoint, Data Analysis, Html, Pricing, Pricing Strategy, Market Research, Stata, Java.
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