Lisa Chen Email & Phone Number

中国 上海市

Team leader of OEM sales team in China.

Shanghai

Team leader of Business Development and Intelligence, E-commerce. Support and co-work with CoC Asia SBU-E team to fulfill sales plans and related activities. Identify potential opportunities from campaigns, services and distribution channels so as to increase sales volume. Support SBU-E sales team to achieve sales target, enhance customer satisfaction & loyalty, provide data analysis, and develop & implement new processes with SEAIPResponse for initiating strategic plan for SBU-E. Keep close contacts with different function teams to track the progress and fulfillmentDrive initiatives to enhance the presence and penetration for the corporation in China with e-commerce channel.Organize and design various schemes for marketing activities, sales workshop, and customer seminar. Evaluate results and ROI for each program to sustain the business development in China. Develop market channels, cooperate with other brands and platforms for further expanding the market share and promoting the brand image, Responsible for arranging various marketing & sales activities. Liaison with external partners and suppliers to ensure fulfillment & execution. Forecast sales targets and conduct sales performance reports with a weekly basis.

Shanghai

Led and supervised business development managers in China. Helped Sales increase business efficiency and enhanced sales skill through regular coaching, training, and joint-visit. Developed new sales opportunities and channels, brought Long Term Business Contract into China, and enhanced existing relationships with clients. Defined new prospects for the corporation. Made use of marketing & sales activities to engage new targets and complete sales budget.Maintained key merchants and promoted sales volumeArranged all kinds of sales and marketing activities (both online and offline) to enhance brand image and penetration in ChinaWorked with team to develop proposals that reflects the client’s needs, concerns and objectives. Developed local partners to expand business coverageHandled objections by clarifying , emphasizing agreements and working through differences to a positive conclusion. Organized and designed various schemes for marketing activities, sales workshop, and customer seminar, evaluate the effect and conversion rate to support the business.

Shanghai

Led the team of 3 after-sales managers (Total 7 people in China after-sales department) which contributes 50% of the total business. Achieved the annual sales target and contributed 15% of business growth Y2Y. Led a team with 3 people which took the responsibility of the spare parts business of Great China. Managed National key accounts involving COSCO, CSG, CSC, and etc. which contributed 50% of the total business and 15% of business growth Y2Y.Led a special project which contributed 150% of growth on turbo charger business in 2010.Arranged annual sales and budget plan for the team mates. Organized and monitored sales activities in terms of the company strategy and requirements.Maintained the relationship with the shipyard and repair station in Zhoushan and Dalian. Cooperated with local after-sales hub to develop new clients.Well conducted the business communication with head office and overseas sales offices. Maintained internal network (superior, other function departments, site operation team, etc);

Shanghai

Acquired COSCO, CSG, CSC, and etc. as our consistent clients. Led to set up the service centre developed the business with local shipyard and local repair station in Zhoushan and Dalian..Achieved annual sales target and contributed 5% of business growth Y2YEffectively sought potential customers and sales opportunities. Well conducted and maintain the relationship with customers.Attended the internal global training sessions on people management, CRM, KA management, and etc. Collected customer needs and related information in order to meet clients’ requirements and maintain a long-term relationshipNegotiated with prospective contract and assist in managing pre-contract issues;

Shanghai

Customer database maintenance and establishment.Customer service optimizationAssist manager on the sales skill trainingCollect information to help refine the pricing strategy

Master'S Degree, Marketing, 优秀

本科, Food Science And Engineering, 优秀