Lisa Chu Email & Phone Number

Toronto, Ontario, Canada

Toronto, Ontario, Canada

• Oversaw the resident onboarding and engagement initiatives of CAPREIT's Resident Portal, events, resident activities, and programs• Curated social media content and resident communications • Created diverse print and digital material, such as newsletters, social media graphics, posters, booklets, etc. • Responsible for the organization, development and execution of annual client satisfaction surveys and research, meeting organizational goals, deadlines, schedules and budgets•… Show more • Oversaw the resident onboarding and engagement initiatives of CAPREIT's Resident Portal, events, resident activities, and programs• Curated social media content and resident communications • Created diverse print and digital material, such as newsletters, social media graphics, posters, booklets, etc. • Responsible for the organization, development and execution of annual client satisfaction surveys and research, meeting organizational goals, deadlines, schedules and budgets• Leveraged data from social media monitoring platforms to develop resident engagement and retention strategies • Translate data-heavy reports into actionable communication and plans to business partners • Monitored and interacted with residents across CAPREIT's social media channels and review platforms, ensuring brand and customer service standards were upheld Show less

Toronto, Canada Area

• Managed all aspects of event logistics, which included: programming, registration, contracts and sponsorships• Conduct post-event evaluations and performance reports to strategize ideas and initiatives to improve future events • Developed and maintained corporate event and content calendars, web content and production schedules for all corporate events • Designed and curated content for our iA Wealth Events mobile application, providing a personalized and branded experience for… Show more • Managed all aspects of event logistics, which included: programming, registration, contracts and sponsorships• Conduct post-event evaluations and performance reports to strategize ideas and initiatives to improve future events • Developed and maintained corporate event and content calendars, web content and production schedules for all corporate events • Designed and curated content for our iA Wealth Events mobile application, providing a personalized and branded experience for our network of financial advisors• Published, edited and deployed weekly newsletters, from a variety of email marketing platforms • Analyzed email campaign results including conversion, click through rates, open rates, and deliverability• Created, published and updated news articles, manuals, and guides for the iA Wealth employee intranet • Acted as a primary liaison between multiple cross function departments to establish internal content guidelines to effectively manage intranet content Show less

Toronto, Canada Area

• Coordinate service for events, such as accommodation and transportation for participants, facilities, catering, signage, and printing • Measured the effectiveness of email marketing campaigns and provided regular analytical reporting to key stakeholders • Managed written and verbal communication between event stakeholders, including journalists, key note speakers, caterers and venue staff • Liaised with web and design teams to write, design and edit web page content

Guelph, Ontario

As a Sales Team Lead, I have learned to maintain an established rapport with a variety of individuals and clientele. I am an expert on persuasive communication abilities and having superior time management skills to achieve maximum sales and the highest level of customer satisfaction. I recruited and managed new employees, providing training in: sales, visual merchandising and cash operations.

Guelph, Ontario

Toronto, Canada Area

Toronto, Canada Area

Through a two month, cooperative education experience as a Legal Intern, I gained valuable insight on the regulations and policies associated with immigration law. I managed the accounts and records of clients with the highest level of confidentiality and discretion.

Certificate, Digital Graphic Design

I have been introduced with design fundamentals, desktop publishing process, and web design. I have gained a solid foundation and am.

Post-Graduate Diploma, Strategic Relationship Marketing

Activities and Societies: Peer Note Taker At the end of this semester I will have: • Identified strategies that support achievement.

Bachelor Of Arts - Ba, Development Economics And International Development

Activities and Societies: University of Guelph Red Cross Club, Student Accessibility Association