• Liaison between campuses and internal departments providing functional and technical systems support.• Develop and deliver system process and functionality training. • Utilize customer relationship skills to proactively identify customer needs and resolutions.• Assist in the development, review and delivery of communications regarding retirement programs and policies to campus locations, employees, and retirees.• Provide reporting and metrics, including weekly, monthly, and annual statistics for internal and external stakeholders.• Coordinate hiring and onboarding of career, contract, and temporary employees.

• Participated in design sessions to determine the functional and technical system requirements for the pension system.• Assisted with the creation of an online training program, including needs assessment, content design, and training material development and delivery.• Identified and proposed resolutions to satisfy that system requirements and expected testing results were met. • Liaison between line of business users and ITS providing functional and technical support. • Salesforce CRM system administration, including configuration, testing, and troubleshooting.

• Human Resources subject matter expert on the UCOP Oracle HCM implementation team. • Ensured business process requirements were met through review and approval of system process designs.• Functional lead for data conversion and validation, including test script creation and execution.• Developed training material and facilitated training sessions for the human resources team.

• Provided guidance on federal and state regulations, and UC human resources policies and procedures to department managers and leadership.• Halogen system administrator for the annual performance appraisal process, which included system configuration, testing, training, troubleshooting, reporting, and analytics.• Oversaw full-cycle recruitment for both technical and non-technical professionals.

• Managed the daily operations of the in-house temporary staffing program with 50+ temporary assignments. • Developed a SharePoint tool to provide a single repository for key stakeholders to track the onboarding process of new hires and transfers.• Administration of the Learning Management System, including report design and generation.

•• Provided comprehensive human resources support and services for 75+ employees.• Managed recruitment, employee relations, performance management, compensation, and benefits.• Oversaw all employee health and welfare benefit programs, open enrollment, and Workers’ Compensation vendor review and claims administration.

• Oversaw all human resources operational activities for the U.S and the PeopleSoft HCM on a global basis for 4,500 employees.• Provided reporting and analytics, which included headcount reports, tracking of new hires and transfers, and turnover analysis.• Automated the employee lifecycle through online tools which included job requisitions, new hire onboarding, personnel transactions, and termination of employment.• Project manager responsible for developing and implementing corporate initiatives.• Developed employee self-service tools for personal data changes and vacation scheduling and tracking.

• • Program manager responsible for sabbatical, employee assistance, vacation, and the education reimbursement and scholarship programs.• Directed the administration of the employee benefit open enrollment, pricing, and communications.• Ensured that benefit plan administration complied with State/Federal laws and regulations.• Designed and implemented an online benefits administration system.

•• Provided human resources support to the President/CEO and Executive Leadership team.• Managed employee relations, full-cycle recruitment, succession planning, training, compensation, benefits, and employment law.• Developed an online career development tool for management and employees.

•• Performed front-line employee relations support for the Corporate Marketing group.• Provided full-cycle recruitment for both technical and non-technical professionals.• Developed and implemented the college recruiting and internship programs.• Oversaw the coordination of the annual performance appraisal and merit process.