Lisa Conlan Email & Phone Number

Dublin, County Dublin, Ireland

Dublin, County Dublin, Ireland

Reuzi, an Irish company whose entire focus is on sustainable living. Working with both business to business and end consumer offering the best sustainable choice and supporting many Irish producers and makers.Within reuzi, my main duties include formulating strategy, improving online performance, procurement, and online fulfilment. Ensure superior quality customer service and experience for the online, retail, and corporate markets. Ensure all operations are carried out in an appropriate, cost-effective way with the implementation of best practices across all levels. Constant, ongoing improvement of operational management systems, processes and best practices. Purchase materials, plan inventory and oversee stock efficiency. Formulate strategic and operational objectives within the business. Perform quality controls and monitor production KPIs.

Sligo

Client Services for numerous accounts. My key account being Fáilte Ireland with their digital initiative called WebCheck. I reviewed their member websites for design, usability and display. With this we improved their websites performance with relevant e-marketing functions with for example; Google Adwords, Google Analytics, setting up social media campaigns and SEO. Developing new business; generating leads for possible sales, drafting proposals, follow up sales activity. Providing general administrative support to team. Co-ordinating and organizing corporate events. Compiling and delivering the weekly e-marketing newsletter

Dublin 2

Account managed the two major accounts within Mediacom; Dell Computers and Bskyb. Dealing with a high involvement direct response accounts. I worked closely with marketing teams to provide accurate reporting and forecasts for both digital and traditional media.With Dell I participated in daily team conference calls for the UK and Republic of Ireland to review sales performance against objectives and set target cpt’s and cpu on all medias. I compiled a weekly competitive report to understand competitor’s activity through all channels. I have excellent procurement skills with suppliers ensuring value for money through tough negotiations with given budgets. I co-ordinated and planned advertising, constantly observing results and making amendments to campaigns when necessary. Administration on accounts.

Dundrum, Dublin 14

Worked as an Account Executive on the largest account held at OMG. Reckitt Benckiser had a specialised team developed within OMG. We worked across all media’s from research, planning and buying to post campaign analysis to give a coherent view for the client, as sometimes there would be over thirty active brands within one month’s activity. Within this time I also worked with GE Money and Barry’s Tea. Account managed Horse Racing Ireland and Irish Blood Transfusion Services. Both accounts are very time-sensitive, various call to action methods were used on campaign’s driving people to their websites to either purchase or sign up as new donor.Worked closely with clients I identified their needs, given budgets and time frames, I then recommended integrated media campaigns. I have exemplary accounting capabilities with a great knowledge of DDS software. I am a trained TV buyer and work efficiently with all stations. I have also developed excellent working relationships with all suppliers within the advertising industry. Contributed to a weekly media innovations email newsletter 'The Week In Influence'

Worked on the premier care team, which looks after the most critical high spending customer group within Vodafone. Provided customer services taking inbound calls on account queries. Analysed usage and optimized customer accounts to a more cost effective packages. Up selling on additional products and services. Account administration.

Professional Diploma In Advertising, Advertising, Merit

Professional Diploma in Advertising -Joint Advertising Education Committee

Bachelor Of Business (Honours) In Entrepreneurship, Business, Management, Marketing, And Related Support Services, Second Class Honours Degree

Strategic Marketing Management Human Resource Management Strategic Management Accounting

Prince2 Practitioner In Project Management - (Projects In A Controlled Environment), Project Management, Prince2 Practitioner & Foundation

Webactivate Programme Web Deisgn And Digital Marketing, Online Marketing And Website Design, Fetac Awarded Certificate

Activities and Societies: Innovate program which updated skills for changing landscapes mostly online marketing strategies through the use.

Degree In Design Communications, Design & Creative Media, Merit - Grade 2

Hetac - Higher Education and Training Awards Council Ireland -Diploma in Design Communications - Letterkenny Institute of Technology