● Responsible for coordinating patient triage, registration, and admission via Access Database.● Performs clerical and receptionist duties. ● Communication liaison for patients/ family, nursing staff, physiciansand other hospital departments.● Unit Preceptor and Educator● Collect and verify insurance during registration process.● Communicate with RN and Physicians and assist with transferring and discharging patient.

● Schedule patient care activity for primary care offices and facilitate flow of information betweenphysician, patient, and the referring physician, via the call center● Schedule/reschedule/cancel appointments, route messages to appropriate staff, utilize/work In BasketMessages, and make outbound phone calls to schedule referring patients using Salesforce and Epic● Uses resources and critical thinking skills to assist inbound callers. Makes outbound calls when required or when follow up is deemed necessary● Responsibilities include scheduling patient appointments and coordinating cancellations, reschedules,and additions to schedules. Obtains demographic and insurance information, verifies insurancecoverage, and may collect co-pays, deductibles, and previous balances● Ensures insurance and patient information obtained is complete and accurate, updating information ifnecessary, applying acquired knowledge of government and third-party payer requirements. Updatesfinancial responsibility and other data when changes or additions occur and communicates to patientsas appropriate● Identifies emergent calls based on information provided by caller and department guidelines. Follows the process for immediate transfer to Registered Nurse for triaging or appropriate more experienced staff for resolution● Responsible for competency in and adherence to guidelines for emergency situations and critical callhandling

● Responsible for coordinating patient triage, registration, and admission via Access Database.● Monitors cardiac rhythms under RN supervision; reports/ documents changes andMaintains telemetry equipment. ● Communication liaison for patients/ family, nursing staff, physiciansand other hospital departments.● Communicate with RN and Physicians and assist with transferring and discharging patient.● Clinic office rep in Endocrinology● Schedule/reschedule patient appointments via Epic● Interrogated glucose monitors for physicians.• Accurately documents all calls and contacts in the appropriate applications (EPIC- Electronic Medical Record, Perfect Serve- Paging system).• Gather information from the callers and submit messages to providers for medication requests, referrals, orders, test results, and general inquiries.• Electronically verifies and enters insurance coverage as part of the patient appointing. and registration process.• Carefully screens encounters and contacts to ensure the appropriate scheduling of appointment requests for providers in various specialties, including Internal Medicine, Pediatrics, Family Practice, and select others, as well as nurse schedules.• Consistently updates patient records in scheduling application to ensure accurate. demographics are on file.

● Allscripts● Patient check-in/check-out● Inbound/outbound calls● Appointment scheduling● Registration● Processing payments● Insurance verification

● Performed the hemodialysis treatment (cannulate/venipuncture) according to center's policies and procedures.● Evaluated access prior to cannulation, cannulates dialysis accesses, initiates treatments, monitors patient and machine, terminates treatment per policy and procedures.● Obtained, documented, and charted vital signs prior to reinfusion at chairside observation.● Accountable for outstanding customer service to all external and internal customers.● Responsible for ensuring all safety checks are completed prior to initiation of treatment.● Obtained all prescribed laboratory testing and prepare specimens for collection.● Obtained Certified Clinical Hemodialysis Technician Certification.

● Performed accurate medical interviewing.● Determined donor eligibility.● Performed venipunctures and collected specimens.● Assured donor and recipient safety.● Traveled to various sites for donation services

● Filled IV/Infusion prescription orders using aseptic technique and prepared infusion therapies, under a pharmacist's supervision.● Prepared simple drug compounds, including TPN, CADD/PCAs, and antibiotics.● Cleaned all infusion pumps and equipment returned to pharmacy.● Performed necessary functioning tests and tracked equipment.● Assisted nurses in nursing homes over the phone to prepare infusion antibiotics from contingency.● Provided directions for flushing IV lines per pharmacy protocol, assisted with allergy alerts, and requests for STAT orders.● Provided IV Nurses and Pharmacists by collection of lab information.● Maintained all related compounding records, prescription logs, and other files needed for pharmacy management.