• Lead PM for project to convert all Finance organization computers to cloud technology• Build relationships, establish rapport, and maintain communication with stakeholders at multiple levels • Design processes to support strategic business objectives and align where necessary to enhance effectiveness • Maintain alignment of scope through the life cycle of the project• Present period Dashboard reports on current metrics, future estimated impacts, and issues

• Provided business consulting and knowledge expertise in Credit &Activation system and manual processes • Translate strategic direction into system or process changes • Design processes to support new credit initiatives and projects that are introduced • Represent credit teams to sales and finance leadership• Maintain relationships with call center leadership, Fraud, and Policy • Responsible for Operation readiness of the credit and activation call centers for process changes • Management of three mangers • Project Manage credit changes

• Responsible for Credit and Risk System Strategies• Project Management of system changes from business requirements to implementation • Writing, testing, and implementing credit rules into Strata decision engine.• Coordinating the efforts of IT and affected Business segments in working through business requirements, design, and functional documentation for credit projects.• Analysis of credit risk system effectiveness, recommendations for risk changes to align with company goals, and determining impacts to existing systems• Management of five mangers

• Supervision of twenty to thirty representatives.• Analyze and recommend changes to control aging and bad debt of North Central markets.• Creation of RM monthly and ad hoc reporting, validate data, and ensure accurate reporting using Business Objects.

• Supervision of eighteen representatives who handle Credit Review, Credit and Activation, Customer Service, and Collections of corporate accounts. • Responsible for aging and bad debt of corporate accounts for specific markets.• Develop and maintain strong partnerships with other functional areas of the organization that will assist us with improving customer satisfaction and operating efficiencies within corporate accounts. • Ensuring that Regional Contacts are aware of status of accounts.