Lisa Mccarthy Email & Phone Number

Hawaii Region

Kailua-Kona, HI

Hawaiian Islands

Kings' Shops

St. John, U.S.V.I.

Purchased and re-branded independent bookstore and coffeeshop in high-traffic area on the island of St. John. Grew business from $90,000 in gross revenue to $250,000 in first 12 months. Awarded "Best Bookshop in the Virgin Islands" and "Best Coffee on St. John" by Tradewinds Newspaper, within 6 months of opening. Responsible for all aspects of business.

St. John, U.S.V.I.

Insured villa owner satisfaction and resolved complaints; developed reports for the H.O.A.; managed owner rental program, instituted "Owner's Report Card" to monitor satisfaction; tracked maintenance and service calls; supported and facilitated integration of the timeshare organization with the resort management team; forecasted owner and rental occupancy.

St. John, U.S.V.I.

Worked with marketing team to develop new ways of identifying and touring the preferred guest; trained marketing staff to use the property management system for guest tracking; wrote computer programs enabling analysis of the program.

St. John, U.S.V.I.

Facilitated the sale of vacation ownership interests through a branded sales process.