• Oversight of 51 HR professionals, globally, in all disciplines, supporting 3000+ team members• Took CEO’s vision and beliefs and developed the organizations Mission, Vision, Values and Culture statements, rolled out to employee base, globally• Oversight of the design and launch of Company’s first DE&I strategy and employment brand role designed to grow the organization’s identity, value and distinction from the competition• Launched first Learning and Development department in Black Box history and partnered with CEO to rollout leadership development for managers• Oversee HRIS team, preparing “people data” designed to drive business decisions impacting revenue and cost• Led communication and change management initiatives as organization went through acquisition• Chair Safety program, increasing focus on vehicle and workplace safety to reduce cost and ensure greater focus on individual safety for both union and non-union workforce• Leadership of team responsible for development and roll out of global Talent Management Program, to include succession planning, performance management and learning & development• Executive sponsor for global Oracle HCM implementation, reducing four HR systems to one• Introduced global Total Rewards Program, including oversight in development of global compensation program • Led US health benefits restructuring, resulting in $5M savings to the organization• Orchestrated move from 3rd party vendor managing contingent workforce program of over 300 to internally managed pro-gram, saving organization over $1M annually• Oversaw all people aspects of global restructuring post acquisition to gain better SG&A efficiencies • Introduced and rolled out team member Engagement Survey, with pulse survey’s quarterly, resulting in improvements in 75% of the areas surveyed

-Led a team of HR Business Leaders in supporting Commercial Services Operations and Sales functions, as well as Corporate functions across the US.-Provide senior level strategic HR support to CFO, and heads of Operations and Sales functions.-Partner with business leaders to develop material and conduct talent reviews / succession plans.-Develop and conduct leadership training designed to strengthen coaching and development, communications, remote management, as well as change management.-Collaborate with Talent Acquisition team to retain quality hires, meeting the business needs as well as ensuring a culture fit with Black Box values and vision.

Conducted interviews with key customers and leaders to understand workforce dynamics and potential leadership gaps.• Served as one of the Lead Consultants, reviewing and consolidating relevant feedback into a comprehensive report used during offsite leadership workshops facilitated by a SAN partner. • Analyzed data from interviews and summarize for Lead Consultant to incorporate, providing a comprehensive report to be used as the foundation for the leadership offsite meeting.

Member of Executive Leadership Team providing overall HR strategic direction to the Corporation.• Managed a $5M HR budget• Led VP of Compensation and Benefits to provide overall direction of the Executive Compensation Program, as well as employee compensation and benefits plans.• Oversaw Vice President of Training and a team of 3 trainers responsible for the development and delivery of training programs, resulting in increased employee and customer satisfaction. • Directed a team of HR Directors nationally to provide employee relations and business support to multiple regions.

Provided HR business partner support to functional groups across the organization; Overall HR responsibility for 5000 employees in nine Call Centers nationwide.• Managed Staff of 17 HR Generalist professionals.• Managed and energized training teams whose charter was to design and deliver training to employees in product knowledge, customer service, leadership skills, and professional development.• Responsible for performance management system, to include compensation and performance evaluation process, resulting in increased annual employee satisfaction survey results.• Led and promoted employee recognition program, Circle of Excellence, for the Northeast Region• Oversight of HR initiatives for the merger between Vanguard Cellular and AT&T Wireless• Provided HR insight to Senior Leadership team regarding potential locations for new Call Centers, resulting in three new Call Centers opening within an 18-month period. • Staffed and served as HR business partner for three start-up markets (D.C., Philadelphia and Boston).